A shopper is furious after a DPD driver threw a £655 PS5 and £350 Dyson fan over a 6ft fence

An online shopper was outraged after a DPD driver, who was delivering his £655 PS5 and a £350 Dyson fan, threw the items over their 6ft fence without bothering to to ring the doorbell

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Delivery driver throws PS5 and expensive fan over buyer’s gate

An online shopper was amazed to catch a DPD driver throwing his £655 Playstation 5 and £350 Dyson fan straight over his 6ft fence after appearing to completely ignore delivery instructions.

The buyer had been home at the time of the botched delivery, and yet the driver hadn’t even bothered to ring the doorbell or attempt the side gate as the instructions had called for.

In footage captured on CCTV, the delivery driver could be seen throwing the expensive items over the fence and later claimed she didn’t know what was in the boxes.

However, the fan had no outer packaging, so a quick glance at the box would have made it pretty clear what it contained.

Thankfully, the PS5 was found undamaged, and while the Dyson fan broke, the anonymous homeowner has since been able to fix it with the help of Currys.

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The homeowner, who is said to be in his 30s and from Lincolnshire, said: “I honestly have no idea why she did it. I was in my kitchen waiting for the delivery and the first thing I knew about it was the bang of the PS5 hitting the ground.”

“It’s quite difficult to get hold of a PS5. But I was finally able to order one. I finished work and kept track of my package on my phone. She didn’t ring the front doorbell and our delivery instructions are that the back gate is unlocked when we aren’t.”

The angry customer had paid an additional £10 for a next day delivery, bringing the total order to £1,015.

They continued: “You don’t drop 1,000 pounds of electrical equipment over a 6ft fence, never mind, without checking that the person is inside. This is my back gate. She hasn’t tried the front door.

“My Safe Space instructions are, ‘If we’re out, go with the neighbor or the back gate will be unlocked’.”

The customer is now demanding responses from DPD following the incident and has uploaded two videos to TikTok after giving the company a week to respond.

He claims DPD only got in touch after the clips had garnered more than a million views. That number has since risen to 13 million views, and counting.

In the second video, the driver can be heard saying, “I don’t know what’s in what you’re seeing. I’ll just go by what he tells me here.”

However, many people feel that this apology just isn’t enough, as one person noted that you can “clearly see the fan’s photo on one of the boxes.”

Another joked, “I don’t know what’s in the box if it has a picture on the front.”

A DPD spokesman said: “The behavior of our driver here is completely unacceptable.

“We are conducting a full investigation and will take decisive action whenever the behavior of our employees falls short of the high standards we have come to expect.”

Have you experienced an unacceptable or surprising delivery? We pay for stories. Email us at julia.banim@reachplc.com