Almost a third of workers believe their company is “stuck in the past” with technology.

The main signs of outdated technology or practices are the use of sticky notes as a reminder, printing everything out – and the lack of Wi-Fi

Post-it reminders are one of the most important signs of a stale business
Post-it reminders are one of the most important signs of a stale business

Nearly a third of workers feel their company is “stuck in the past” when it comes to technology, with some using outdated operating systems – or even without Wi-Fi.

A survey of 2,000 adult workers found that many businesses have been slow to embrace new technology and still rely on manual filing systems, business cards and landline phones.

A print-everything culture is commonplace at 15% of organizations, as is the use of post-its for reminders (17%) and the use of bulky CRT monitors instead of flat-panel displays (4%).

However, 71% of those who believe their employer is stuck in the past admitted it got them thinking about their future at the company.

However, almost a third (32%) have difficulty navigating new technologies as they are introduced.

Many companies still rely on manual filing systems


Michael Macor/The San Francisco Chronicle/Getty Images)

Gregg Pearce, Director of SOHO (Small Office/Home Office) at Virgin Media O2, which commissioned the survey as small businesses adopt hyper-fast, gigabit-speed fiber optic broadband, said: “Whether it’s older laptops or slow dial-up connections, our research shows how too many UK businesses are held back by outdated technology.

“Being ahead of the curve with technology doesn’t just affect the way companies serve their customers – old-fashioned work practices also impact employee morale, causing people to think twice about their future at a company .

“It’s time for UK businesses to catch up.”

The study also found that 10% of workers still submit their vacation requests on paper, while 13% say their work computer is creakingly slow.

Other archaic business practices include old-school computer mice with balls (11%), while 4% even said they still have a dial-up connection to the Internet.

But almost one in four (23%) said their workplace has tried to embrace modern technology – only to go back to old ways.

Of those, 45% decided their business was still too small to justify the investment, and 28% felt they weren’t mission-critical, according to OnePoll metrics.

However, 71% believe their job would be held back if they had a slow and unreliable internet connection.

And 82% said fast, reliable internet is the most important tool for their businesses.

Gregg Pearce added: “A fast, reliable and flexible internet connection has become a must for small businesses, especially over the past two years.

“Whether it’s a side hustle on social media, video calls from the office, retailers selling online, or guest WiFi on the high street, broadband opens doors to better deals.”


  1. Has a hole punch
  2. Instant coffee instead of a coffee maker
  3. Uses post-it reminders
  4. Prints everything
  5. Retains physical records for all records
  6. Has a manual filing system
  7. Old and slow laptops/desktops
  8. Still uses business cards
  9. Uses a holiday wall map
  10. Staple receipts together
  11. Uses a mouse with a ball in it
  12. Leave requests must be submitted in paper form
  13. Does not use social media effectively
  14. Still uses postage stamps instead of a postage meter
  15. Landline phones only
  16. No dedicated video conferencing facilities
  17. Uses an outdated operating system
  18. Printers are outdated and not working properly
  19. Expense reports must be submitted in paper form
  20. Uses correction fluid eg Tipp-Ex
  21. Localized intranet is old – slow, outdated, doesn’t work very well
  22. Has a slow or outdated website
  23. Lack of WiFi
  24. Uses notes
  25. Uses fax machines
  26. Has not embraced smartphones
  27. Doesn’t have a website
  28. Uses CRT monitors instead of flat panels
  29. Work needs a binding machine to be put together
  30. Uses dial-up Internet

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Fry Electronics Team

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