Brighton Hospital’s Emergency Department needs improvement – CQC report

A HOSPITAL Accident and Emergency Department, following a formal inspection, was told it was “in need of improvement”.

Brighton’s Royal Sussex County Hospital was downgraded by the Care Quality Commission after a report found that not all staff had completed all required training in important and essential skills and that patients were often placed in non-clinical areas.

The report also added that the needs of patients with mental illness and that they were “placed for extended periods in an environment that did not fully meet their needs and by staff who may not have the skills to look after the patient take care of”.

The CQC also said poor patient flow throughout the hospital was causing delays in ambulance handovers.

However, the report also said that hospital staff provided safe emergency care and treatment and worked well together for the benefit of patients.

It also said patients were treated with “compassion and kindness” and were helped by staff to understand their condition.

David Liley, chief executive of Healthwatch Brighton and Hove, said the independent body raised concerns with the CQC after patients and hospital staff reported A&E services as busy, overcrowded and feeling unsafe.

He said: “We are pleased that the recent CQC inspection found some improvements, but ER, Maternity and Surgery are all now assessed as inadequate or in need of improvement.

“This is a disappointing development for the local people and staff, overworked and exhausted from their great efforts during the Covid period.”

In feedback from patients, Healthwatch raised concerns about a lack of privacy in triage rooms and corridors, concerns about overcrowding, patients not being offered drinks for several hours, and sometimes a dismissive attitude from non-medical staff.

The organization has urged the NHS Trust to “urgently address the concerns of the CQC and help people regain trust in these services” which have been poorly rated.—cqc-report/?ref=rss Brighton Hospital’s Emergency Department needs improvement – CQC report

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