BRITISH Airways is bringing again free food and drinks for economic system passengers.
The choice comes after the airline apologised for axing complimentary snacks in a £400m-a-year cost-cutting resolution that was made six years in the past.
The posh BA model took a success as passengers have been forced to pay for Marks & Spencer sandwiches onboard, mirroring the insurance policies of price range airways Ryanair and easyJet.
Financial system passengers on short-haul BA flights at the moment are entitled to a free snack and bottle of water.
All through the pandemic, the airline supplied free meals and water to passengers as a gesture of goodwill.
Now, CEO Sean Doyle has determined to maintain the providing after receiving optimistic suggestions from prospects.
He introduced the change in an open letter, through which he admitted that scrapping the free food and drinks was a mistake.
He wrote: “You’ve additionally instructed us you recognize the complimentary water and snacks we’ve been providing on short-haul flights in our Euro Traveller cabin, so we’ll be persevering with with these too.”
The letter added: “I’m not looking for to make excuses for issues that ought to have gone higher. What I’m doing is making a private dedication to you that we’ll construct a greater British Airways.
“I do know your loyalty has been examined and I need to guarantee you that we don’t ever take it with no consideration.”
As well as, BA is launching a brand new app so passengers can monitor their baggage all through their journey, in an try and set it aside from price range airways.
Mr Doyle wrote: “We’ve been working onerous to create a extra premium expertise for you, placing you at our coronary heart and doing it in a method that’s sustainable.
“For instance, our operations groups are engaged on a brand new baggage tracing system, permitting you to trace your bag through your telephone all through your journey.”
The announcement comes simply days after a BA jet’s door was ripped off simply moments earlier than take off.
A BA jumbo jet which was bought for £1 has been transformed into a luxury bar to host aircraft events.
https://www.thesun.ie/journey/8290309/british-airways-flights-free-food-water/ British Airways brings again free food and drinks for economic system passengers