PASSENGERS were reportedly stuck on planes and waiting in long queues as British Airways suffered another IT systems failure earlier this morning.
The airline faced a technical problem this afternoon, just a day after it announced it cancel upcoming flights to avoid more travel chaos.
The airline has confirmed that the IT outage has now been resolved.
A spokesman said: “We had a technical issue for a brief period this afternoon which affected our operations at Heathrow Terminal 5.
“This has now been clarified and we are resuming flight operations. We apologized to the customers who suffered the inconvenience.”
Angry passengers took to Twitter to share their frustration at their flight being disrupted.
One person wrote: “@British_Airways what is the contingency plan please? Our captain just said he has no news and we are on the tarmac in Geneva.”
Another person said: “Have been stuck at Heathrow for two and a half hours and have not been able to check in with @British_Airways because they experienced a ‘global IT systems failure’… no one seems to have any answers or know what’s going on.”
Someone else wrote: “@British_Airways more IT issues. Why are we sitting here with no luggage and the captain can’t reach you? Carrier pigeon might be an idea.”
A fourth sentence: “@British_Airways needs a serious fix on their IT systems – another catastrophic failure at Terminal 5.”
This is the second major IT outage British Airways has suffered in two months.
In February, more than 500 flights were disrupted after the flagship carrier suffered its biggest IT outage in years.
Yesterday BA announced it was reducing its flight schedule until the end of May, with Brits on affected flights being rebooked to alternative seats over Easter.
A spokesman told Sun Online Travel: “While the vast majority of our flights continue to operate as planned, as a precaution we have slightly trimmed our flight schedule until the end of May while we ramp up again.
“We have apologized to the customers affected and, to limit the inconvenience, have rebooked them on earlier or later flights, where possible, on the same day they were originally scheduled to travel.”
Hundreds of BA flights have been disrupted in recent weeks due to IT issues, passengers have had to wait hours for their luggage and been sent home empty-handed.
Last weekend, 192 BA flights were disrupted, causing hundreds of arrivals to wait hours for their luggage.
Earlier this month, BA announced that was the case Abolition of its mandatory face mask policyHowever, Britons flying with the airline are being warned must continue to wear face masks when they travel to 50 destinations.
https://www.thesun.ie/travel/8583290/british-airways-it-failure-passengers-stuck/ British Airways flights have been canceled as the airline suffers another IT outage