BRITISH Airways is cutting flights in the coming weeks due to the recent travel chaos.
The airline has reduced its flight schedule until the end of May, with Brits on affected flights rebooked to alternative seats over Easter if affected.
Hundreds of BA flights have been disrupted in recent weeks due to IT issues, passengers have had to wait hours for their luggage and been sent home empty-handed.
Last weekend, 192 BA flights were disrupted, causing hundreds of arrivals to wait hours for their luggage.
The airline’s chief executive, Sean Doyle, announced today that flights will be canceled over the next few weeks to avoid further travel chaos.
According to the daily mail, Mr Doyle admitted in an internal message to staff that the number of flights at both Heathrow and Gatwick will be reduced “in the coming weeks to give us more leeway”.
A spokesman told Sun Online Travel: “While the vast majority of our flights continue to operate as planned, as a precaution we have slightly trimmed our flight schedule until the end of May when we ramp up again.
“We have apologized to the customers affected and to limit the inconvenience, we have rebooked them on earlier or later flights, where possible, on the same day they were originally scheduled to travel.
“We also offer them the option to book an alternative flight or request a full refund.”
The airline has laid some blame on difficulties in rebuilding business after the pandemic after two years of travel bans hit the airline industry hard.
They said the decision to reduce flights would help them “provide a consistent service to customers rather than let them down at the last minute”.
In February, more than 500 flights were disrupted after the flagship carrier suffered its biggest IT outage in years.
There has been more travel chaos over the past week after passengers flew in at Heathrow Airport stuck in “quarter mile” long queues.
Angry arrivals stormed the airport, sharing images of the queues of frustrated travelers who had to wait for over an hour at Terminal 5 to get through passport control.
In other BA news, the airline has changed its Covid voucher policygiving customers the freedom to exchange their tickets for a cash refund.
In 2020, BA was forced to do it Cancel hundreds of flights because of the pandemic.
At the time, it urged customers to take a travel voucher for the value of the flight instead of cash refunds.
https://www.thesun.ie/travel/8577285/british-airways-flights-slashed-travel-chaos/ British Airways warning – Airline cancels flights due to travel chaos