British Gas energy bill refund fraudulent scam alert

British Gas customers are being targeted by a fraudulent email offering a £315 refund on their bill energy bills.

Scammers pose as British Gas to trick customers into clicking a link to receive a fake energy refund.

With the Cost of Living Crisis on everyone’s lips and with the energy price cap with an 80% surge in October, criminals are increasingly looking to capitalize on people’s concerns.

The latest scam sees customers being offered a £315 refund from scammers posing British gas.

They claim that the money will be returned due to an overpayment between 2020 and 2021.

All official emails are handled through the British Gas website and never by email so the offer should be ignored.

Consumer Experts Which? warn people to be aware of the email lest they become victims of the scam.

They said: “The email uses British Gas’s official logo and branding and is addressed to your email address.

“Although the email appears legitimate, using your email address instead of your name is a potential sign that it’s from a scammer.

“The scam email reads: ‘British Gas would like to inform you that you are entitled to a payment refund. Our records indicate that [sic] that you paid more than you should for your British Gas service in 2020-2021.

“‘Because of this and because we value our customers, we have decided to refund the total amount you overpaid.’

“Then the refund amount is listed as £315 and a shady link that says ‘Claim your refund now!’ thereon.”

The? Say not to click on the link and if you think the email may be genuine, contact British Gas using an official contact number from their website to verify it.

Suspicious emails claiming to be from British Gas can be forwarded to British Gas energy bill refund fraudulent scam alert

Fry Electronics Team

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