Britons affected by holiday hell as thousands of passports are lost in the post

Starving Britons at SUN were dealt a blow to the new holiday when thousands of passports were lost in the post.

Holidaymakers have had to put their travel plans on hold due to a lack of paperwork, which is also currently affecting the upcoming Easter break.

Starving Britons can't go abroad due to passport delivery errors

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Starving Britons can’t go abroad due to passport delivery errorsCredit: Alamy

Thousands of people have gone missing in the past year due to the poor delivery service.

Scary statistics show that the number of lost passports has doubled in just 12 months.

The Passport Office has blamed delivery company TNT, who signed an exclusive multimillion-pound contract to distribute the documents.

But despite the megabucks deal, a whopping 1,200 passports or supporting documents were lost in the first six months of last year.

Reasons for mail loss include errors in the application form, re-addressers or errors by the Passport Office and TNT staff.

Some exasperated Britons even gave their passports to the wrong house.

It has cost thousands of holidaymakers after being forced to cancel their holiday plans last minute.

Desperate bettors have even recounted how they drove from warehouse to warehouse to try and find their documents after booking their flight abroad.

Most read in The Irish Sun

Travel consultant Paul Charles said: “Many people have had to cancel their travel plans and as a result they have lost hundreds, even thousands of pounds.”

TNT, owned by FedEx, has been awarded a three-year, £77 million contract to supply new and renewed passports in 2019.

A spokesperson for HM Passport Office said: “From January 1 to July 31, the HM Passport Office sent more than 3.3 million items to its customers.

“Less than 0.04% of those were reported lost during delivery.”

Now, frustrated sun seekers have started a petition calling for a probe into TNT’s continued failures, after the company made a series of missteps.

It called on the Government to review the deal and asked why the company’s apparent weaknesses have yet to be considered.

It comes later The company also ruined the Christmas holiday by the delay in the delivery of the passportwhich they say is due to high demand.

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Applicants have been warned that they may have to wait up to 10 weeks for their new passports to be processed, even if they have switched to Fast Track.

A TNT spokesman said at the time that the backlog was due to a spike in applications due to the easing of lockdown restrictions.

https://www.thesun.ie/travel/8497902/brits-holiday-hell-thousands-passports-lost-in-post/ Britons affected by holiday hell as thousands of passports are lost in the post

Fry Electronics Team

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