Christmas celebrations for hundreds of passengers due to arrive in Ireland earlier today have been postponed after an Aer Lingus flight was forced into an emergency landing.
Lingus flight EI106 departed JFK Airport in New York just before 10pm last night, December 23, but was forced to turn back shortly thereafter due to what the airline called “technical problems”.
Aer Lingus said it was working to find alternative flights for affected passengers, but the airline has warned some may have to wait until tomorrow night.
Aer Lingus has apologized for the disruption and said it is working to find holiday accommodation for those who will be forced to wait overnight.
“Aer Lingus confirmed that flight EI106 from JFK to Dublin was canceled last night due to a technical issue with the aircraft. The safety of all customers is Aer Lingus’ top priority and the cancellation had to be implemented because of this,” said an airline spokesman.
“Aer Lingus teams are currently working to accommodate all passengers with alternative flight arrangements and are endeavoring to ensure all customers are departing New York by the evening of December 25th.
“The majority of passengers have had their alternative flight arrangements confirmed and we are working through the rest to ensure everyone has reassurance about rebooking arrangements.
“We are also working to book hotel accommodation for those customers who need to stay overnight before they leave. We sincerely apologize for this disruption to our customers’ Christmas travel plans and aim to get them to their destination as soon as possible.”
It comes as many frustrated passengers have taken to social media over the past few hours to seek answers from Aer Lingus.
One of those affected by the last-minute cancellation is Irish footballer Jamie Finn.
The Birmingham City FC player took to Twitter to vent her frustration and said she would have to wait until St. Stephen’s Day for a new flight home.
“Could you please help us? Our flight EI106 had to make an emergency landing and now we’re stranded at JFK airport with no update? We were told a salvage flight was coming, but were also told it would be until December 26,” she wrote.
“Still no answer? We’ve been here for six hours with no information. No grocery stores are open either, we understand it’s a busy time of year but can we have some form of communication please,” she added.
In response to Ms Finn on the social media platform, an Aer Lingus spokesman said: “Hi Jamie, we have not been informed of a salvage flight. SMS and email updates will be sent to all affected passengers shortly. We apologize for the inconvenience this has caused.”
Meanwhile, another embarrassed passenger wrote: “Aer Lingus still silent from you on EI106! I was on hold for over an hour and didn’t get a promised call back. No rebooking and no information.”
Passenger Kathryn Toolan told RTÉ News that “everyone was a bit shaken” after the incident.
https://www.independent.ie/news/christmas-chaos-for-air-passengers-after-aer-lingus-flight-from-new-york-makes-emergency-landing-42242788.html Christmas chaos for passengers after Aer Lingus emergency landing from New York