Business

Dan Miller Promoted to Customer Service Manager at Downtown Music Services

Dan Miller has been promoted to Customer Service Manager at Downtown Music Service.

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Miller will report to CEO Ben Patterson.

Based in Austin, Texas, Miller will oversee the company’s global artist and label-facing Customer Service Team, tasked with “making the process of releasing and promoting music successful and simple.” as simple as possible for creators and teams,” Downtown said.

Miller’s career in music distribution began as a metadata specialist at Octiive Distribution, formerly Mondotunes, before joining Downtown’s CD Baby in 2017 as an Artist Representative.

At CD Baby, he became the manager of CD Baby’s Creator Services team.

Here, he is responsible for the company’s list of featured artists and prioritized content, before moving to Downtown Music Services in 2021.

Additionally, Los Angeles-based David Labovitch has been promoted to Director of Content Operations, reporting to Kasey Fries, who has been promoted to the role of Vice President of Operations in November 2021.

During his six-year tenure at the company, formerly known as DashGo before 2021, Labovitch played a key role in the design of the delivery platform’s processes.

Today’s news follows a number of recent new hires and contracts within the company’s UK team.

In FebruarySandra Croft participates Downtown Music Service team as Marketing Manager.

Chelsey Blow also joins the company as a Customer Service Coordinator.

“David is an invaluable member of the Content Operations team.”

Kasey Fries

“David is an invaluable member of the Content Operations team,” said Kasey Fries.

“His extensive knowledge of our customers and internal operations informed system improvements that benefit both Downtown customers and colleagues.”

“Our artists put their trust in us when they choose to work together.”

Ben Patterson

Ben Patterson, said: “When the DMS gets a great response, it’s mainly because of the work these teams do day in and day out supporting artists like mehro and Lauri Garcia on their first release. them or a burgeoning superstar like the Santa Fe Klan or Cheat Codes in making a DSP partnership to reach a new audience.

“Our artists place their trust in us when they choose to work together, and we understand the incredible weight of that trust.

“Our service to those artists is at the heart of our business.”

“Dan and David’s ads reflect the outstanding work they have done and are doing.”

Mike Smith, Downtown Music Service

Mike Smith, Global President of Downtown Music Services, said: “Dan and David’s promotions reflect the stellar work they’ve done and are doing in booking customer service and ease of use. Operational ease is at the heart of our business.

“As we expand globally, it has never been more important to ensure that we deliver in these areas, and Dan and David are central to our drive to be the best in the business. Karma.Worldwide music business

https://www.musicbusinessworldwide.com/dan-miller-promoted-to-director-of-client-services-at-downtown-music-services/ Dan Miller Promoted to Customer Service Manager at Downtown Music Services

Fry Electronics Team

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