Passengers at Dublin Airport today have reported “chaos” and very long security queues, with some people reporting waits of up to 90 minutes.
Airport authorities have warned their operations will be under pressure over the coming week due to staff shortages as they prepare to “ramp up” security staff to pre-pandemic levels.
Many people passing through Dublin Airport this morning reported waiting times of more than an hour and a half as the number of passers-by increases.
Some passengers described the delays as “unacceptable” and “the worst they’ve ever experienced.”
A Dublin Airport spokesman said they were “working extremely hard to ramp up our operations” following the collapse in international travel, but said: “There will be queues for security at peak times.”
As people travel in the coming days, Dublin Airport is advising those who want to check all bags where they can and carry the “minimum amount to present at security”.
Passengers are advised to be at the airport well in advance of their flight to ensure they are not held up at security.
“We recommend all passengers to be at the airport at least 2 hours before boarding a short-haul flight and 3 hours before boarding a long-haul flight,” Dublin Airport Authority (DAA) said.
The DAA said it had hired over 100 new security staff since the beginning of the year but had experienced delays in getting it up and running as increased background checks for aviation workers went into effect earlier in the year.
“That backlog is now easing and we are hopeful that more new staff will be able to work on the front lines in the coming weeks. In the meantime, we appreciate our customers’ patience and understanding as we work to restore customer service levels to 2019 levels,” the DAA spokesman said.
https://www.independent.ie/news/dublin-airport-ramp-up-security-operation-as-passengers-report-long-waits-41490319.html Dublin Airport is stepping up security operations as passengers report long waits