DUBLIN Airport staff have called for the Garda’s protection after they were allegedly attacked amid major security delays.
reports from Delays at security gates have been rife on social media since last week as travelers faced “nightmare” queues.
And staff at Dublin Airport have claimed they did it spat on and insulted by some disgruntled passengers amid the massive delays.
They also say they want Garda protection from those who cannot control their anger after missing a flight.
A worker said that Irish mirror: “Security personnel were spat on and verbally abused by some angry passengers and some were even attacked due to the long queues in T1.”
While another added: “The situation is appalling; it’s really out of order. It took too long at this point. Lack of staff means passengers are very frustrated when they reach security.
“But some behavior is inexcusable and all passengers must be warned that airport police may detain them until they are placed in a holding cell pending the arrival of Gardai.”
Meanwhile, Ryanair has urged Eamon Ryan to hold an emergency meeting to address the chaos at Dublin Airport.
The low-cost airline lashed out at the Department of Transportation for refusing its request for an emergency meeting of the National Air Transport Facilitation Committee to find solutions before the Easter break.
A Ryanair spokesman said: “Ryanair and other Dublin Airport customers can no longer endure weekends when thousands of customers suffer delays of an hour or two in queues, causing many to miss their scheduled flights.
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“The Department for Transport must take responsibility for helping the Dublin Airport Authority resolve this short-term staffing problem.
“It is unacceptable that the Department for Transport has rejected this request for a meeting when urgent action is needed to avoid travel chaos at Dublin Airport over the Easter holidays.”
They added: “Ryanair is calling on Transport Secretary Eamon Ryan to take some responsibility for resolving this crisis and to hold an emergency meeting of NATFAC immediately so the government can take immediate action to avoid huge queues and long flight delays over the Easter holidays.
“There is a major staffing problem at Dublin Airport in the short term and it is the responsibility of the Transport Secretary to intervene at a time of crisis like this by calling an urgent meeting of NATFAC to agree solutions to what we hope will be so short Long term but unacceptable security queues at Dublin Airport.”
It comes as Dublin Airport paused sales of their new Fast Track Passes “for now” due to the long delays.
Many passengers chose to purchase a Fast Track Pass between €6.99 and €12.99 in order not to miss their flight.
However, this option was discontinued to “improve the security screening process for all passengers”.
Meanwhile, SIPTU aviation sector organizer Niall Phillips said frustration is no excuse for violence and urged travelers to respect staff who are under “extreme pressure”.
He said: “Members have confirmed incidents of alleged pushing and spitting, as well as abuse and other issues.
“Passengers are understandably frustrated, but no amount of frustration can excuse this behavior. This is not the fault of the workers.
“It’s not clear if these were isolated incidents or if they’re becoming everyday occurrences, but trustees hold meetings to figure out the issues.”
He added: “There is talk of airport police and even gardai coming to protect workers who are under extreme pressure.”
EMERGENCY MEETING REQUIRED
And Ryanair, along with other airlines, has urged the Department of Transport to hold an emergency meeting with the National Air Transport Facilitation Committee amid the crisis.
The Irish carrier fears the massive queues will return this weekend as well as next week’s Easter holidays.
In a statement today, a Ryanair spokesman said: “We are deeply disappointed that the Department for Transport, which is responsible for Dublin Airport, has rejected Irish airlines’ request to hold an urgent NATFAC meeting.
“Ryanair and other Dublin Airport customers can no longer endure weekends when thousands of customers endure 1 or 2 hour waits in queue, resulting in many missing their scheduled flights.”
They added: “The Department for Transport must take responsibility for helping the Dublin Airport Authority (DAA) resolve this short-term staffing issue.”
Meanwhile, DAA have apologized to the passengers after their travel plans fell into disarray.
They blamed a “congestion” for the delays caused by hiring and training new staff after international travel collapsed during the Covid-19 pandemic.
The company added that they are “taking immediate action to address the issues.”
Passengers have faced significant travel disruptions in recent days due to long queues at airport security.
A number of travelers missed flights due to waiting times at a security check, with some people saying they faced wait times of up to 90 minutes.
DAA said they were “empathetic” to passengers who missed a flight due to the delays, adding that many were “fortunately able to be accommodated or rebooked on later flights.”
https://www.thesun.ie/travel/8591380/dublin-airport-staff-garda-protection-attacks-passengers-delays/ Dublin Airport staff are calling for Garda protection after alleged passenger attacks during major delays