THOUSANDS of people are facing painful delays in their driver’s license applications due to a significant backlog at the DVLA.
More than 250,000 road users have had to wait more than two and a half months for their driving documents, with delays expected to continue into September.
But the DVLA – which is suffering from delays due to staff absences and Covid – has offered some useful tips to get your documents faster.
The DVLA website states: “As a result of Covid and the impact of previous industrial action, there are ongoing delays in the processing of paper applications.
“We apologize for any inconvenience and our staff are working hard to reduce wait times.
“Additional delays may occur when processing more complex cases, such as when medical evaluations are required as part of your driver’s license application.”
The DVLA is pushing driver Renew online to speed up the process.
The DVLA website states: “Our online services are working as usual and without any delay.
“This is the quickest, easiest and often cheapest way to get in touch with us.
“We encourage you to use our online services whenever possible.”
If you apply online you should get yours driver’s license or vehicle registration document, V5C, within five days.
Drivers who renew their paper driver’s license with a new photo have to wait the longest.
The DVLA is still processing applications from December 14th.
Anyone applying for a driving license with an identity outside the UK will also face a waiting time of almost two and a half months as paper applications are still being processed from December 29.
Senior drivers renewing their license face an eight-week delay if they are over 70 or have been disqualified.
The Daily Telegraph said there were 929,944 applications waiting to be processed.
And that 254,396 of these applications are older than 10 weeks.
Huw Merriman, chairman of the Transport Select Committee, said “welcome progress” had been made.
But Aoife Stack, a dentist from Broadstairs, Kent, said she missed funerals and weddings after the DVLA lost her passport and branded the system a “total failure”.
Drivers are advised to contact the DVLA if they have not received vehicle documents for modifications to the V5C or a replacement V5C logbook within six weeks.
A DVLA spokesman said: “We are prioritizing the return of identification papers. Online services work as usual.
“We encourage people to use these whenever possible. We hired more staff, increased overtime and opened new customer service centers.”
The DVLA states on its website that you may be able to proceed while your application is being processed if you meet certain criteria.
We pay for your stories!
Do you have a story for The Sun newsroom?
https://www.thesun.ie/motors/8459276/dvla-explains-driving-licence-quicker/ DVLA explains how to get driver’s license faster as applications will be delayed by MONTHS