A CARE home has been told to improve after the health watchdog raised concerns about medication management and infection control.
Highbury House in Rottingdean, which caters for people over 65 with different needs, was deemed “in need of improvement” following an inspection by the Care Quality Commission (CQC) in July.
The Steyning Road house is “in need of improvement” in terms of safe, effective and well-managed inspection criteria and overall.
Inspectors raised concerns about effective record-keeping, surveillance systems and the “safe handling” of medicines.
A spokeswoman for Highbury House said “measures have been completed where identified” and residents remain “safe and well looked after”.
Inspectors said: “Vendor governance and quality monitoring systems were not effective across the board and had failed to identify a number of risks and lack accurate records.
“These included safe handling of medicines, environmental risks, risks associated with caregiving, emergency evacuation and infection control practices.
“The systems followed had not ensured that all medicines were handled safely and they did not ensure that people received their prescribed medicines safely and appropriately.
“We were reasonably confident that the provider was using the PPE effectively and promoting safety through the layout and hygiene practices. This was because some staff were not wearing masks correctly, laundries and airlock rooms were not promoting good infection control practices.
“Not all environmental security monitoring and control systems were effective. Hot water supply was not checked in all areas and window security was not routinely checked.
“The provider could not provide the safety certificate for the passenger elevator.”
However, staff at the home were praised for their support of residents and their “respectful and caring approach”.
The report said: “During the inspection, the staff attended to people’s needs in a pleasant and timely manner. People told us “staff is nice and available”. Relatives told us ‘the staff is amazing’ and ‘the team really work as a ‘team’ and provide great care and support to all residents. The staff focuses on and engages with the residents, which shows through the service and attention to detail they provide.
A Highbury House spokeswoman said: “We always welcome feedback from our regulators and other professionals who come to the House, it helps us to continually improve, learn and develop.
“Actions have been completed where identified and we continue to fulfill our vision of ensuring our homes and care for others remain outstanding.
“Our residents remain safe and well cared for and we look forward to the opportunity for a full inspection soon.”
https://www.theargus.co.uk/news/22563738.highbury-house-rottingdean-requires-improvement-cqc-inspection/?ref=rss Highbury House in Rottingdean is ‘in need of improvement’ following CQC inspection.