HMRC warns 7,500 people about closing post offices to benefits

Thousands of Brits are still receiving tax credits, child benefit and child-raising benefits on Post Office card accounts, but the Inland Revenue official will halt those payments on April 5 unless applicants switch

Switch now or lose the benefits, HMRC warns
Switch now or lose the benefits, HMRC warns

Thousands of people could stop getting it tax credits , child support and Guardian’s Allowance next month, HM Revenue & Customs (HMRC) has warned.

Trouble is, around 7,500 Brits still receive those payments into their postcard accounts, though HMRC will soon no longer allow this.

Beginning April 5, anyone who hasn’t switched those payments to a new account will get nothing until they do.

Customers can choose to use their HMRC benefits in a Bank Building society or credit union account.

The switch to postcard account payments was supposed to go into effect on November 30 last year.

It was pushed back to give more people time to agree on a new payment method.

In November 2021, around 13,000 people still received these benefits paid into postcard accounts.

What do I have to do next?

If you have already set up another bank account you can contact HMRC to give them your new details.

Your benefit payments will then be transferred to this account instead of your postcard account.

If you need to set up a new bank account, you should provide HMRC with your new details once your new account is up and running.

The amount you receive in benefits and your payment date from HMRC will not be affected by these changes.

You can update your personal tax account or child support account online at or by telephone on 0300 200 3100.

HMRC Director General for Customer Service Myrtle Lloyd said: “We want to ensure that no customer misses out on the benefit payments to which they are entitled.

“If you have yet to switch your postcard account, please contact HMRC to update your bank account details by April 5.”

Postcard accounts will also be closed for those receiving benefits from the Department for Works and Pensions (DWP).

This includes those who receive universal credit the state pension or other DWP benefits.

However, those affected by this change have more time to redirect their payments as the deadline for ordering a new payment is November 30, 2022.

For those who use services from the DWP and do not want to open a bank account, you can use the Payment Exception Service.

The payment exception service allows you to withdraw your cash using either a payment card, email voucher or SMS with a unique reference number.

Each of these methods must be presented at a PayPoint point of sale in stores and newsagents to receive your benefits.

If you don’t update the DWP with your new details by November next year, you will automatically be switched to the Payment Exception service.

The Payment Exception Service is only available to DWP benefit claimants and not to those receiving HMRC benefits.

Continue reading

Continue reading HMRC warns 7,500 people about closing post offices to benefits

Fry Electronics Team

Fry is an automatic aggregator of the all world’s media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials, please contact us by email – The content will be deleted within 24 hours.

Related Articles

Back to top button