Holiday travel warning in France as Eurostar suffers IT meltdown causing huge queues and delays as Easter holidays come to an end
BRITS face travel CHAOS today after a Eurostar IT meltdown caused ‘nightmare’ queues.
Border control disruptions at the Gard Du Nord in Paris meant Britons were unable to board their trains home.
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The bug left hundreds stranded abroad on the last day of the Easter holidays.
Footage showed huge queues snaking through the station – as trains were more than an hour late.
Eurostar passenger Charlie Daffern, 36, from Cheltenham, tells MailOnline: “It’s a nightmare here.
“We’ve been in the check-in/security line for over an hour and a half. Probably another hour.
“People are getting very restless and some are panicking as they have to catch flights from Heathrow this afternoon.
“I take everything with caution. The main problem is the lack of communication.”
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Fellow passenger Loic Kreseski, 25, told how hundreds queued up next to him.
“I’ve heard French border officials say they’ve never seen it,” he said.
“People are upset because of the delays and the fact that you have to stand still for hours.
“It’s very annoying when we know the price of the tickets.
NIGHTMARE QUEUES
“I would say that at Gare du Nord there are easily more than a thousand people in line.
“[I am] frustrated, especially knowing the price of the tickets, lack of announcements and customer service.”
Similar queues have been seen at Manchester Airport – travelers fearing “staff shortages” are causing the chaos.
Lucie Spencer, 25, said: “It’s definitely due to major staff shortages, TUI basically had no check-in counters open, only self check-in which seemed to cause the huge queue.
“The security check was then associated with huge queues, as only three out of eight security lanes were open.
“Queues at all the bars and restaurants which meant we had to skip them in order not to miss our flight.
“Was still on the plane, was supposed to take off at 8:30 a.m., but the luggage didn’t get on the plane on time.”
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https://www.thesun.ie/travel/8669566/france-holiday-travel-warning/ Holiday travel warning in France as Eurostar suffers IT meltdown causing huge queues and delays as Easter holidays come to an end