Hotel chain with bloodstained beds and dirty sheets in new rankings as UK’s dirtiest

Britannia was named the dirtiest budget hotel chain in the country, with Ibis and Premier Inn ranking as the cleanest, according to Food Standards Agency data

Britannia hotels have been rated as the dirtiest in the country
Britannia hotels have been rated as the dirtiest in the country

Britannia has been dubbed the dirtiest budget hotel chain in the country.

The company, which has 19 hotels and has been ranked the worst hotel chain in the UK for nine consecutive years, topped a ranking of the dirtiest budget companies.

Britannia has by far the highest proportion of hotels rated 3* or less by the Food Standards Agency, according to data compiled by Property Inspect.

A quarter of the company’s outlets fall short of the mark.

Hygiene issues at Britannia – which lost almost £10m in the last financial year – have been well documented.

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Paul said food items were left along the corridor

Last year, after a sunny getaway to the Greek island of Cos, Paul Evans, his partner and two other family members flew back to Manchester Airport and made their way to the Manchester Airport Inn in Wilmslow for some sleep.

The group, from Hawick on the Scottish borders, are said to have been dismayed to learn their room wasn’t ready when they arrived at the Britannia-run facility.

When they went upstairs 15 minutes later, they discovered dirty linens in the bathtub in a room with no disinfectant, soap or toilet paper, they claimed.

Paul, 52, and the others evacuated two hours later after lying on the bed fully clothed.

This year, guests at the nearby Britannia-run Airport Hotel in Manchester have slammed the “dirty” rooms after what appeared to be “blood stains” on the bed linen.

They claimed sheets were left behind in the bathroom

Others who stayed there said there was “a tremendous stench of cigarette smoke” and claimed their bed sheets “hadn’t been changed in three weeks”.

The budget hotel has seen complaints online from several guests, with some claiming they found suspicious stains on a duvet and dirt throughout the bedroom.

Those looking for a clean yet affordable room should check into an Ibis hotel.

Of the chain’s 48 hotels, 91% have a five-star rating, while only 6% are rated five stars or less.

One of the photos left by a guest shows a mysterious stain on the floor


Adventure Aidan – TripAdvisor WS)

One user claimed his room was “dirty”.


Adventure Aidan – TripAdvisor WS)

Warrick Swift, Commercial Director of Property Inspect said: “Particularly with the advent of Covid, hygiene has become a much more prominent public concern, now at the forefront of many of our decisions, including interactions with the hospitality industry.

“For anyone planning a trip, it should be reassuring to know that our hospitality industry is largely hygiene-focused, but customers should still consider these reviews when booking accommodation.

“For these hospitality giants, there is no reason why almost 20% of hotels should receive lower ratings when there are countless opportunities to monitor hygiene processes and upskill staff.

“Industry leaders and managers need to do more to improve these ratings across the board.”

Britannia has been contacted for comment.

Results of the complete budget chain


Entire properties

% with 5 ratings

% with 3 or less

Hotel ibis




Ibis budget




Premier Inn




Travelodge UK




Holiday Inn Express




Days Inn




Britannia hotels




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