Did your iPhone simply fail throughout an replace or restore with a pc? In that case, you are most likely looking at “an unknown error occurred (14)” popup in your pc. To make issues worse, the probabilities are you can also’t boot into iOS.
However don’t be concerned. Working your approach by the answer under simply may prevent a visit right down to the Apple Retailer. Let’s get began.
What Causes Error 14?
The “an unknown error occurred (14)” popup (or just error 14) happens whereas updating or restoring an iPhone that is near operating out of storage. However that is not the one purpose. A defective USB cable, an outdated model of iTunes or Finder, or a corrupt IPSW (iPhone Software program) file can all contribute.
Error 14 often finally ends up forcing your iPhone right into a boot loop. To repair the difficulty, you will need to enter Restoration Mode. You then have the choice to carry out one other replace or restore and get the system functioning accurately once more.
Utilizing Restoration Mode
As its title implies, Restoration Mode is a restoration setting that you should utilize to replace or restore a malfunctioning iPhone. Nonetheless, it requires a considerably complicated set of button presses to get to. Yow will discover all about coming into and utilizing Restoration Mode in our separate publish. We suggest referring to it as you’re employed your approach by every repair.
In some cases, encountering error 14 forces your iPhone besides into Restoration Mode. In case you see a display screen displaying a picture of a pc and a USB cable, you do not have to enter Restoration Mode manually. Merely connecting it to your Mac or PC ought to suffice.
Restoration Mode presents you with two completely different choices. The primary choice (Replace) permits you to replace your iPhone with out shedding your information. The second choice (Reset iPhone) resets your device to factory settings. You probably have a backup, you possibly can restore your iPhone backup at a later time.
Change USB Port or Cable
The almost certainly purpose for the error 14 on the iPhone is a frayed out or defective Lightning cable. Attempt altering USB ports or use a unique twine (ideally from one other iOS system).
You may as well use a third-party USB Lightning twine. Simply make it possible for it is MFi (Made for iPhone) licensed.
Disable Third-Social gathering Safety Software program
Third-party safety software program can intrude with iTunes or Finder and stop the software program from speaking together with your iOS system. Attempt deactivating any safety software program purposes in your PC or Mac and verify if that helps.
Replace iTunes or Finder
If the difficulty persists, you will need to update iTunes. You are able to do that through the App Retailer (Mac) or the Microsoft Retailer (PC).
Nonetheless, when you use a Mac operating macOS Catalina or later, you’ll want to use Finder to work together together with your iPhone. The one solution to replace Finder is by updating the Mac’s system software program. To do this, open the Apple menu and go to About This Mac > Software program Replace.
Delete the IPSW File and Retry
iTunes and Finder obtain an IPSW file whereas updating or restoring your iPhone. It is what incorporates the info wanted to replace or reinstall iOS.
Nonetheless, a corrupt IPSW file also can lead to error 14. Deleting it ought to drive iTunes or Finder to re-download a recent copy of the file the following time you replace or restore the system.
Learn how to Delete an IPSW File in macOS
Open Finder. Then, choose Go > Go to Folder on the menu bar and run the next path:
~/Library/iTunes/iPhone Software program Updates
Management-click the IPSW file inside the listing and choose Transfer to Trash.
Learn how to Delete an IPSW File in Home windows
Open File Explorer. Then, copy and paste the next path into the handle bar and press Enter:
%appdatapercentApple ComputeriTunesiPhone Software program Updates
Proper-click the IPSW file contained in the listing and choose Delete.
Attempt DFU Mode
In case you nonetheless maintain coming throughout error 14, attempt placing your iPhone in DFU (System Firmware Replace) Mode. That is a sophisticated restoration setting that helps reinstall each the firmware and system software program.
Nonetheless Coming Up With Error 14?
If DFU Mode fails to repair your iPhone as effectively (or when you discover it too sophisticated to cope with), your solely choice is to take your iPhone to the closest Apple Retailer.
An Apple Store appointment helps find issues with your Apple devices and offers ways to resolve those issues.
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