WHATSAPP is rolling out an update worldwide to make it easier for you to get help when the chat app crashes.
The software upgrade adds a feature that allows you to reach the company’s support team through a regular chat thread instead of using email.
This means that if you report a bug or other problem, WhatsApp engineers will respond in a WhatsApp chat.
The feature was previously made available in WhatsApp beta – an early version of a software update sent out to testers before a wider release.
It is currently rolling out to iOS app users. The Sun has tested the feature in the UK and can confirm it worked.
You can contact WhatsApp by opening the iOS app and going to Settings > Help > Contact Us.
Now, when you type your message into the app’s “Contact Us” page, a message at the top says, “We’ll reply to you in a WhatsApp chat.”
You can still choose to email your message if you want.
WhatsApp Support chats are always marked with a green verified check mark, according to WABetaInfo, a site that checks betas for upcoming features.
Those green ticks allow you to verify that you are talking to a real member of the group, and not a scammer.
“Beware of people claiming to be WhatsApp,” WABetaInfo wrote. “You always need to verify if there’s a green verified check mark.”
To try it out for yourself, make sure you’re using the latest version of WhatsApp.
To update apps on your iPhone, open the App Store and search for WhatsApp. Tap “update” next to WhatsApp Messenger.
This feature is also available on Android devices.
When you contact WhatsApp, some of your information is shared with the company to understand what’s wrong with your account.
For example, the app may collect your phone number, network information, operating system version you are using, and more.
WhatsApp says that this information can help them understand your problem and that providing that information is optional.
In other news, personalized smart gun, which can only be activated by verified users, may eventually be made available to US consumers this year.
Scientists are embarking on a mission to unravel the mystery behind dozens of creepy baby mummy was buried in an underground tomb in Sicily.
The police caught an Italian mafia henchman who was on the run for 20 years after discovering the fugitive on Google Maps.
And, one of the The best preserved fossils was found that confirmed that juvenile dinosaurs popped out of their shells like baby birds.
We pay for your stories! Do you have a story for The Sun Online Science & Technology team? Email us at email@example.com
https://www.thesun.ie/tech/8232281/whatsapp-update-phone-today-easier-fix-bugs/ Huge WhatsApp update coming to your phone TODAY will make it easier for you to fix it