Frustrated passengers are now more likely to be stuck on the tarmac or at airports than on a luxurious holiday thanks to problems with easyJet’s IT system
Image: Getty Images)
All easyJet flights have been delayed or canceled due to a major technical failure.
Thousands of passengers are left confused and in chaos after systems crashed and planes were grounded.
The airline giant has apologized to travelers for the problem and has confirmed that all flights scheduled to leave the country between 1pm and 3pm today will be affected.
Only two flights to Mallorca and Thessaloniki in Greece were allowed to depart from Gatwick Airport.
All other flights have been delayed or canceled due to the issue, although some flights departing after 3pm appear to be unaffected.
However, the impact of this morning and early afternoon’s cancellations has caused some delays tonight.
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Passengers vent their frustration online.
One angry customer wrote on Twitter: “Oh EasyJet. Everything went so well.
“There we were, seated on board, buckled in, when every passenger received a text message that the flight was cancelled.
“So now instead we’re waiting for a train and 00 pounds lighter in our pockets and will arrive five hours later.”
Another added: “EasyJet is actually the worst!
“They have canceled flights and won’t even tell people what’s going on and to make matters worse Manchester Airport isn’t letting people out to get other flights.”
While a third wrote: “You canceled my daughter’s flight from Rhodes and no way to contact anyone, no help with rebooking, how can you let down customers in a foreign country like that?”
A spokeswoman for EasyJet said: “Unfortunately, we are currently experiencing issues with IT systems, meaning flights departing between 1pm and 3pm UK time today may be affected.
“Our team of IT specialists is working to restore the systems as soon as possible.
“We advise customers traveling with us today to continue checking the flight tracker to check the status of their flight before making their way to the airport.
“We apologize for the inconvenience caused and would like to thank our customers for their patience while we work to resolve the issue as quickly as possible.”
https://www.mirror.co.uk/travel/uk-ireland/hundreds-easyjet-flights-delayed-cancelled-27074632 Hundreds of EasyJet flights have been delayed or canceled due to a massive IT outage in the UK