A mother has had to abandon her son at Ryanair check-in after a confusing passport regime ruined her holiday.
ann Tiganescu was told at Leeds Bradford Airport she was unable to board a Ryanair flight to Portugal for a long-awaited family holiday.
The University of Leeds scientist was stunned when an airline worker told her she was unable to travel. reports Der Spiegel.
Ana was denied a flight despite having six months before her British passport expired as it was issued more than 10 years ago.
Her family had to make a decision in a split second, only to be told that their checked luggage had to stay with Ana in the UK as she checked it in.
Ana, who is now spending Easter alone, has written a letter of complaint to the government.
She said: “It was a huge shock and very distressing for all of us – especially my son who didn’t understand why I wasn’t allowed to go with them.
“I was extremely upset, shocked and humiliated while waiting for an indefinite amount of time, almost two hours, for a Ryanair steward to escort me back through security.
“This situation was deeply distressing. When I finally made it out of the airport I was in such a state that I couldn’t remember my zip code to get a cab home.
“I think there will be complete chaos this summer as people start traveling again for the first time since the pandemic.
“No one is going to look at their passports when they have a year left. The government claims it sent a million text messages about it in 2019, but that was only to people who gave their phone number when applying for a passport a decade ago.
“With disruptive changes like this, which are likely to affect thousands of people in the UK, I think it is the government’s responsibility to make sure the public is aware.
“Anyone affected by this rule change should have been informed individually that their passport would no longer be valid for EU travel, even if it is still current – this contradiction is very confusing.
“This situation is not improved by not requiring airlines to verify passport issuance dates at the time of booking – a simple change that allows time to update documents if necessary.”
Since leaving the EU, British citizens have had stricter passport requirements, which vary between member states.
Brits were recently warned about this check their passport in advance before cumming.
Portugal requires that a person’s passport be less than 10 years old on the date of entry and be valid for at least three months after the date of intended departure.
The government has asked the European Commission to clarify the 10-year rule, but the guidance may not be updated until “spring 2022”.
The current official guidance on the UK Government travel advice page for Portugal states: “Check both the issue date and the expiry date on your passport.
“If you renewed your passport early, additional months may have been added to its expiry date. This could affect the requirement that your passport be less than 10 years old.”
It comes after Britons were forced to cancel the holiday after facing a 10 weeks waiting for a new passport.
https://www.thesun.ie/travel/8664986/forced-leave-son-ryanair-airport-passport-check-in/ I was forced to leave my son behind at Ryanair check in as the ‘confusing’ passport rule ruined our family holiday