A MAN had to abandon his 6-year-old twins at the airport after a Ryanair passport accident.
Jon Compson missed the start of his holiday and had to shell out an extra £1,200 on a later flight because the airline misinterpreted a passport rule.
Unlike some holidaymakers who have been at odds with the new rules, Jon’s passport was actually valid and legal.
Unfortunately, this was only discovered two days after he waved goodbye to his children and girlfriend as they left for Portugal without him.
It was only when Jon was absolutely certain that Ryanair had made a mistake that he was allowed to catch another flight to sunny Portugal.
He told The Mirror: “The financial burden is bad enough but because of this mistake, my family and I spent two days in extreme stress and anxiety.
“I haven’t had a reply from Ryanair yet, but I’m not very hopeful that they will pay out, so I will most likely have to make my claim through the Financial Services Ombudsman.
“It caused a lot of stress for all of us, my girlfriend had to travel with all our luggage including two large suitcases and two car seats.
“My twins were very upset and couldn’t understand why I wasn’t with them. It’s the first time we’ve been apart since she was born.”
Before arriving in Stansted, Jon checked with the Portuguese consulate and the UK consular section if his passport – which expires in October 2022 – would be OK to continue flying.
Despite being assured that this was the case, Ryanair check-in staff refused to let him board.
Jon isn’t the only holidaymaker running into passport problems, as a Ryanair passenger was refused entry with over a year left on his documents.
Since the UK left the EU, some European countries in the Schengen area require passports to be no more than 10 years old at the time of issue.
However, most countries also require passports to be valid for at least three – sometimes six – months after the date of travel.
Believing his travel document was in fact invalid, Jon booked an appointment for an emergency passport worth £177 along with an easyJet flight worth £262.
Three days before he was due to receive his new passport, he called immigration and consulates only to be told his passport was supposed to be valid.
At this point, Jon decided to give Ryanair check-in another try and booked himself a £282 flight for the next day.
He made it on board with no problems using his passport.
When all the last minute bookings, non-refundable appointments and more expensive car hire are factored in, Jon has more than £1,200 out of pocket.
Ryanair has been contacted for comment.
It comes after travelers to France were warned of new passport controls that will wreak havoc on Britons going on holiday.
https://www.thesun.ie/travel/8773033/forced-leave-kids-6-ryanair-passport-airport/ I was forced to leave my twin children, 6, at the airport after the Ryanair pass row