Technology

I was threatened with a £255 fine after making a typo on my congestion charge bill

A WOMEN who refused to pay a fine after making a typo in sorting out her congestion charge bill was exposed.

Naomi Bennett claims she mistyped a letter in her car’s registration number after stopping outside a cinema in Lambeth, South London, for 15 minutes.

Naomi says she feels'tired'

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Naomi says she feels ‘tired’Credit: The Sun / Naomi Bennett

The 39-year-old businessman didn’t realize her mistake until she was hit with a £80 charge from Transport for London (TfL), days after paying £15 fee.

She said that because she quickly paid the toll on the car after an unintentional one park in one of the controlled areasshe didn’t notice the typo.

That means Naomi, who owns a film company, is facing a £255 bill unless she pays it in full.

But after being contacted by The Sun, Naomi said TfL had canceled her fine.

Naomi, from South East London, was furious and insisted the charge should be rescinded as she had already paid.

“It’s a matter of principle,” she said. “I thought it was fine to just call them, I got a receipt showing I paid and arrived on the right day.

“But then I was told that I had to pay the Penalty Fee Notice as well as the congestion charge for 15 minutes.”

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She has been critical of TfL staff, who she tells her NO exceptions can be made for typos – and even if she were dyslexic, it would only be Let the circumstances be extenuating.

She claimed staff were unhelpful and didn’t understand the simple mistake.

Naomi said: “There is no explanation why, no human – nothing to explain why.

“It was really a typo and you can see that I put in the effort, for which I tried to pay the price.

“I just don’t have the money – and I paid it too. I can’t even get the £15 back.”

Naomi said she asked if she could at least get her initial £15 refunded – but was again told no.

The Sun has seen a receipt for a £15 payment made on 19 February.

Naomi added: “It’s the epitome of big business gripping individuals.

“How many people does this affect? ​​It’s very easy to get registration errors.

“That’s a lot of money, they’re just stealing from me.”

Naomi told The Sun that after we were approached for comment, a TfL spokesperson told her their operator was mistaken and should not have told her that she have to pay.

Transport for London has been contacted for comment.

Naomi gets fined, even though she claims to have paid

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Naomi gets fined, even though she claims to have paidCredit: The Sun / Naomi Bennett

https://www.thesun.ie/motors/8484333/woman-fined-typo-tfl-fuming/ I was threatened with a £255 fine after making a typo on my congestion charge bill

Fry Electronics Team

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