In his first letter to shareholders from Amazon, CEO Andy Jassy talks about AWS, Prime and work

Andy Jassy, ​​the became Amazon CEO last yearhas published its first annual letter to shareholders, which serves as a review of the company’s performance in 2021 and outlines its goals for the future. The letter begins by praising Amazon Web Services’ role in supporting businesses during the pandemic — a familiar topic for Jassy, ​​whose previous role was as CEO of AWS. The letter also addresses well-known issues such as supply chain disruptions, labor shortages and Amazon’s focus on releasing more Prime packages More quickly.

Work is a hot topic for Amazon right now. Aside from the difficulty of getting new employees, Jassy appeals reports that the company has significantly higher injury rates than the industry average for warehouse workers by saying it is working to systematically solve “the top 100 pain points of the employee experience.” But Jassy is silent on the subject of work organization. Amazon is currently in the middle of two contentious union elections, one in Bessemer, Alabama (Where The union disagreed on Amazon’s actions against activists), the other in Staten Island, New York (Where Amazon disagreed after the historic union victory). Another union election should start at its facility LDJ5 on April 25.

You can read them full shareholder letter here. It’s lengthy and how much value you get from it depends on how interested you are in Amazon’s business, but it might provide some insight into the tone Jassy is trying to set for his tenure at Amazon. If you’re interested in learning more about him, we have a great description of his history with the company that you can read here.