Irish customers are furious after AIB’s mobile banking app failed

IRISH AIB customers are frustrated after the mobile banking app went down this morning.

Customers have reported a number of issues with the application, including “error messages” and login difficulties.

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AIB confirmed they had issues this morning but said they have now been resolved.

The bank said: “We had intermittent technical issues with our mobile banking app this morning, this issue is now resolved.”

AIB customers took to social media to express their frustration earlier.

One said: “My app keeps saying there was an error trying to pay another Irish account.

Another said: “I’ve been trying all morning to log in to pay a direct debit but I can’t log in, said I need to re-register my device and every time I try the page won’t load .”

One person asked “What’s wrong with the app? Keep getting error messages”.

And another frustrated user said: “That’s a horribly unstable app you have. It’s ‘down’ so often. Very amateurish.”

One claimed the app was down “for hours”, another said “ridiculous”.

One customer said they lost our Ireland v France tickets due to app issues.

Meanwhile, banking app Revolut is poised to offer main account facilities to its two million Irish customers.

And experts predict this will rock the industry.

REVOLUT UPDATE

Now that it has been granted the use of Irish IBANs, the online operator is just months away from offering its customers a one-stop banking shop offering direct debit, bill and payroll payments.

Bonkers.ie’s Darragh Cassidy said: “Two of the main reasons that stopped Revolut from accepting it as their main bank account were the lack of a bank guarantee and the use of non-Irish IBANS.

“The first issue was raised early last year when Revolut officially became a bank in Ireland. Deposits of up to €100,000 are now protected by the Lithuanian bank guarantee scheme.

“And now the second problem has been addressed.

“It will also help increase competition in the banking sector as a Revolut account will now be a viable alternative to AIB, Bank of Ireland and Permanent TSB for many for everyday banking.”

A Revolut account with an Irish IBAN is better for paying your salary directly, making direct debit payments and paying utilities directly from your account.

Additionally, the move will also make it much easier for customers to switch their bank accounts from traditional banks to Revolut.