Jet2 passenger banned for life breaks silence over her ‘disgusting’ in-flight outburst

Catherine Bush said she was ashamed of herself and wanted to “apologize from the bottom of her heart” for causing distress to Jet2 airline staff and passengers

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Jet2 passenger removed from plane after hitting fellow passenger

A woman who made headlines after yelling in the face of Jet2 airline staff has apologized for her “unruly, aggressive and obnoxious behaviour”.

Catherine Bush, from Cleckheaton, West Yorkshire, said she was ashamed of herself and wanted to offer her “heartfelt apologies” for causing suffering to the airline’s staff and passengers on the flight from Manchester to Turkey.

Footage of their behavior was shared online after the flight was forced to divert to Vienna so Catherine could be kicked out.

She later received a life ban and a £5,000 fine from Jet2.

Catherine has since emailed Jet2 a lengthy apology, which she shared with live in yorkshire to show how sorry she is.

Catherine Bush said she was ashamed of herself


Yorkshire Live/MEN Media)

In the email, she admits she was so drunk on the flight she couldn’t control herself and says she started drinking to calm her nerves because she didn’t have her prescribed medication.

And she denied claims she tried to open the plane door and hit passengers.

“I would first like to apologize to you, your airline and the passengers of LS895 flight for my unruly, aggressive and obnoxious behavior.

“I am so ashamed that I acted like this,” she wrote.

She has apologized for her “aggressive” behavior


Ben Lack YappApp)

A friend has announced that she has traveled to Turkey for a teeth whitening treatment


Ben Lack YappApp)

She added: “There will never be an excuse to justify what happened and I wholeheartedly hold my hands up and take full responsibility for my actions.

“I know it’s not an excuse, but I suffer from severe mental health issues, I have anxiety, depression and a personality disorder.

“The disorder makes it very difficult for me to regulate myself, my emotions and my mood.

She was banned for life by Jet2


Yorkshire Live/MEN Media)

Catherine says she has never flown solo before


Yorkshire Live/MEN Media)

“I am currently taking antipsychotic medication for this, but unfortunately my doctor was unable to prepare my prescription before my flight, so unfortunately I have chosen to travel without them.”

Catherine says she has never flown solo before.

“I had also never flown solo before and was supposed to have a friend fly with me that day but due to Covid a day before our scheduled flight they had to cancel.

“I then made the disastrous decision to go alone, which I now realize was the wrong thing to do.”

Catherine said she felt very uncomfortable at Manchester Airport and decided to have a drink.

“I was extremely worried at Manchester Airport so I decided to have an alcoholic beverage to calm my nerves. I don’t usually drink alcohol because of my mental state, but since I’m on no medication I really thought it would help me through the flight.

“I now realize that this is a huge and life-changing mistake.”

Catherine said she felt very uncomfortable at Manchester Airport and decided to have a drink.


Yorkshire Live/MEN Media)

Catherine was so drunk she couldn’t control herself.

“I drank alcohol on board the plane when I knew I shouldn’t have, I was so drunk I couldn’t control myself.

“I struggle with self-control most of the time, so alcohol exacerbated that massively.

“The stewardess was right to confiscate my alcohol, which was not a problem, but after asking the staff for a bottle of water and being refused, I unfortunately got angry.

A passenger on board has told The Mirror how her young daughter was “traumatized” by the woman’s “lazy behaviour”.

“When I also asked for food and was denied again, my anger really kicked in and I started raising my voice and getting up from my seat.

“By that point, all the passengers were focusing on me and my behavior, which only made my mental state worse.

“I just wanted to get out of the situation and there was no way, but I certainly wasn’t trying to open the plane door and endanger other passengers.

“At home I cannot use public transport due to my mental illness as I feel trapped and scared.

The plane had to be diverted after she became “disturbing”.

“The whole situation was very stressful for me, which made me behave erratically and out of character.

“Staff then grabbed my arms to calm me down but unfortunately the issue only escalated as I was in an abusive relationship for 10 years and anyone touching me triggers my mental health.

“But I didn’t lay hands on anyone on this flight. I have three people who were on the flight who can testify that I did not physically harm any passengers or staff.”

People alerted the woman that there were children on board as she “screamed and cursed.”

Catherine added: “I want to reiterate that this will never justify my actions onboard that plane, but I felt I had to let you know how difficult it is for me to do the simplest of tasks, things that ordinary people take for granted.

“I have experienced so much hate, abuse and harassment since this incident happened across social media platforms that it is having a negative impact on my mental state.

“I’m feeling suicidal again and overwhelmed by the whole situation.

“I’m so embarrassed and ashamed of myself it’s getting too much to take, but at least I’m in good hands here with some friends who are making me feel a little bit better about the whole situation.

“Again, I apologize from the bottom of my heart for causing grief to so many people.”

If you have problems and need to talk, the Samaritans operate a free hotline that is open 24 hours a day on 116 123. Alternatively, you can email or visit their website to find your local branch

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