customers of Lloyd’s Banking Group have reported outages with their services this morning.
Reports appeared on Down Detector for Lloyd’s and Halifax around 6am, with Bank of Scotland also seeing some reports of defaults.
down detector is a website used to report online outages and has seen strong gains in all three as customers report problems.
According to Down Detector customer reports, most problems occur with mobile and online banking and credit cards.
Lloyds, Bank of Scotland and Halifax credit cards with account N/A
Customers who use Twitter to voice their issues seem to primarily cite problems accessing their credit card information.
We know some of our customers are currently having trouble accessing credit card details. We regret this and are working to get things back to normal soon.
— Halifax (@HalifaxBank) September 15, 2022
One user wrote: “My credit card balance shows N/A and every section that usually has a number says the bill was due today. I’m not sure how to continue.”
Another responded with similar issues, writing, “My account also shows N/A.”
All three banks have issued statements confirming problems with credit cards and have ensured this is investigated.
Banks have told customers they are working to bring services back to normal.
The explanations read: “We are aware that some of our customers are having problems accessing credit card details at the moment. We apologize for this and are working to get things back to normal soon.”
https://www.theargus.co.uk/news/21562961.lloyds-bank-scotland-halifax-lloyds-banking-group-facing-credit-card-issues/?ref=rss Lloyds, Bank of Scotland and Halifax defaults: Lloyds banking group faces credit card problems