Lost Ark vows to “get bans right” given to eliminated players.
Amazon Games and Smilegate have confirmed that a recent wave of lockdowns “wrongly” targeted lost Ark players.
The issue came to light when thousands of gamers flocked to Steam to post negative user reviews, lowering the overall rating from mostly positive to mostly negative. Many state that the message they received was “Ban (inactivity)” with no other reason given for their removal from the game.
Briefly blog entry Over the weekend, the developer shared that a bug “triggered these false bans” and vowed to “fix this for affected players.”
“Following a recent spate of bot bans, we’ve seen an increase in ban requests from players who were mistakenly affected by these bans,” the developer said.
“We have identified the error that triggered these false bans and are actively working to resolve them for all affected legitimate players, regardless of whether a support ticket was submitted.”
The post does not apologize for the error, but invites players who feel they have been unfairly affected Submit a ban appeal ticket to customer service “so that the team can assist more quickly in recovering your account and removing any penalties”.
Don’t forget that loads of familiar faces from The Witcher are heading to Lost Ark next week, including Geralt, Yennefer, Triss, Dandelion, and Ciri.
ICYMI, Following December’s Wreck the Halls update, Amazon and Smilegate have revealed “Part One” of Lost Ark’s 2023 roadmap. The developer has also confirmed that The Artist will have less revealing costumes for western audiences.
https://www.eurogamer.net/lost-ark-vows-to-make-right-bans-given-out-to-lapsed-players Lost Ark vows to “get bans right” given to eliminated players.