stated the corporate’s work and motives have been mischaracterized in latest media studies and whistleblower testimony and pledged that he would proceed pursuing inner analysis into potential harms of social media.
Mr. Zuckerberg on Tuesday afternoon made his first public feedback associated to the renewed public debate over his firm’s position in society. In a Facebook post, he acknowledged the issue in how kids use social media, underscored the significance of the corporate’s analysis into robust points and reiterated requires extra regulation of the trade.
In a memo despatched to staff that he reshared on Fb, Mr. Zuckerberg wrote that he waited to handle staff and the general public till after two latest congressional hearings.
These centered on how Instagram affects teenagers’ mental health, together with a listening to Tuesday with a whistleblower who provided internal documents that supplied the muse for The Wall Street Journal’s Facebook Files series. The collection exhibits how the corporate’s moderation rules favor elites, how its algorithms foster discord and the way drug cartels and human traffickers use its companies overtly.
“Lots of the claims don’t make any sense,” Mr. Zuckerberg wrote. “I feel most of us simply don’t acknowledge the false image of the corporate that’s being painted.”
In the course of the listening to Tuesday, the whistleblower Frances Haugen, a former Facebook product manager, pressed the corporate to share inner and exterior analysis extra broadly. In merchandise corresponding to vehicles and cigarettes, she stated, unbiased researchers can consider well being results, however “the general public can not do the identical with Fb.”
Mr. Zuckerberg wrote Tuesday night time that Fb is “dedicated to doing extra analysis ourselves and making extra analysis publicly out there.”
Mr. Zuckerberg wrote that he’s particularly centered on questions round Fb’s work with kids. “I’ve spent lots of time reflecting on the sorts of experiences I need my youngsters and others to have on-line, and it’s essential to me that all the things we construct is protected and good for teenagers.”
He added: “The fact is that younger folks use expertise.” Mr. Zuckerberg wrote that Fb and different expertise firms ought to construct merchandise that meet their wants whereas additionally conserving them protected, relatively than ignoring youthful folks altogether.
“However in the case of younger folks’s well being or well-being, each destructive expertise issues,” he wrote. “It’s extremely unhappy to consider a teenager in a second of misery who, as an alternative of being comforted, has their expertise made worse.”
Mr. Zuckerberg additionally addressed Facebook’s hourslong outage Monday. He stated the corporate has spent the previous 24 hours debriefing what it will probably do to strengthen its programs.
Write to Emily Glazer at firstname.lastname@example.org
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Appeared within the October 6, 2021, print version as ‘Zuckerberg Breaks His Silence on Furor.’
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