Martin Lewis answered This Morning viewers’ questions and concerns about increasing their energy bills, and explained why some households could see costs increase by more than 54%
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Viewers This Morning sought help and advice from Money Saving Expert founder Martin Lewis on Wednesday, after the cost of energy bills across the UK soared.
After a recent 54% increase in the energy price cap, many homes are facing higher payments for gas and electricity – with reports of another increase coming later in the year.
Viewers wrote This Morning to Martin on Wednesday, with hosts Dermot O’Leary and Alison Hammond reading out some of the questions.
One particular viewer queried their latest energy bills, which appear to have doubled since the hike, but they’re not sure that total is accurate.
Contacted Martin, they questioned whether that was true, as they believed it was up about 100%, not 54% – and he quickly advised how to deal with this.
Martin explains there are three reasons why bills can exceed the exception, and what to do if you believe they have increased more than they should have.
“There are three reasons why your price may have gone up beyond the 54% increase in the price cap,” he revealed.
“First, you fixed the error and now that fix is over, because that price would be cheaper than the previous price cap. It doesn’t apply in this case because you said you were applying a tariff. bare.
“Secondly, you’ve switched to a fixed rate, not a rate cap. Just double check that hasn’t happened, because some energy companies have pushed this and you have You may not fully realize that the offer they make to you is an offer as opposed to an imperative that you must do.
“So check to see if you’ve switched to a fixed rate instead of a variable tariff, as they are much more expensive than cap rates.
“But the most common reason, and this can work for the first two, is because your estimates have increased. So they estimate that you’re using more energy.
“So there are a few things you need to do here. First, read the odometer and make sure you’ve read the odometer because that’s the best way to get your estimate.
“Then check to see if you’re on credit or in debt. If you’re in substantial debt, it’s likely your direct debit has undervalued your usage, and that is fair.
“But if you’re having credit or a balance right now because we’re moving into the summer, you should just… roughly no credit or not a lot of credit, not that much debt. , no more than a month either party, then if they put your estimated usage above 54% you need to contact them and say why are you doing that?
“And under the energy companies’ license conditions, their license states that they must provide customers with a direct debit that is reasonably reflective of their usage. So you’re right. contact them politely Everyone in energy centers is having a really stressful time at the moment, it’s not their fault.
“So don’t take it out to them and ask, can you tell me why you put it so much when I’m credited? And if they can’t justify it, ask them. take it down.
“If they don’t take it down when you ask then make a formal complaint and then move on to the energy inspector service.
“If you’re on credit, you’re really not going to grow more than 54%, if you’re moving from a price ceiling to a new higher price cap.”
This morning airs at 10 a.m. weekdays on ITV.
https://www.mirror.co.uk/tv/tv-news/martin-lewis-advises-dispute-higher-26647368 Martin Lewis advises when to dispute higher energy bills after price cap rises