McDonald’s delivers customers raw burgers as others claim the food ‘spits them out’

Amy Bamford ordered a quarter pounder with cheese at the fast food giant’s Kirkintilloch branch, but knew something was wrong as soon as she unwrapped the burger

McDonald’s has apologized after a raw burger was delivered to a customer, while others claimed they “got sick” from eating at the same branch.

Amy Bamford has posted a photo of her ‘medium rare’ quarter pounder with cheese, which she ordered online from the branch of the fast food restaurant in Kirkintilloch, East Dunbartonshire.

She ordered from Just Eat and claims that as soon as she opened the package she knew something was wrong with the burger. The Daily Record reports.

The pink flesh of the burger is clearly visible in her photo after she reached deeper into the product to be safe.

She wrote on Facebook: “Like McDonald’s Kirkintilloch shipped out RAW burgers, are you kidding?

“Just to let people know that when you opened the bun it didn’t look like it looked done on the outside but was really greasy and when I ripped open the burger it was in the middle.

“At first glance, the burger looked good, but it was all soggy and greasy, and when I ripped it open, it was just ground beef.”

She also criticized JustEat’s response, which offered her a free meal after trying to complain.

Amy wrote: “They told us to just eat to get our money back and they gave us a code so we could get a free meal. I don’t want a free meal.”

Others were quick to comment on similar experiences from the same industry over the past few days, with some claiming they fell ill after eating.

One said: “I ate here yesterday and was sick all night.

“I had my lunch yesterday and I spat. My throat is killing me so I’m freaking out now if that was it.”

Another added: “Nah we got stuff a few hours ago too it was the same.”

A third wrote: “I ate here last night and had a stomach ache within 20 minutes of finishing my meal.”

McDonald’s said they were aware of the incident and said calibration checks were being conducted on the restaurant’s grills.

They added that they are not aware of any other instances of raw food being sent to customers.

A McDonald’s spokesman said: “We are very sorry to hear about this customer’s experience.

“Food safety is of paramount importance to us and we attach great importance to quality control and follow strict standards to avoid defects.

“Unfortunately, we failed to meet those standards on this occasion. We know the customer has contacted our customer service team.”