It’s not uncommon for MMORPGs to face some issues at launch and Star Vault’s Mortal Online 2 without exception. Star Vault Founder Henrik Nyström release a statement yesterday via their website apologizing for ongoing server queue issues related to logging into Myrland from Haven and detailing the game’s plan for the fix.
According to Nyström, the team has been working 24 hours a day adding bug fixes and improvements to the game, even going as far as to engage more network experts to fix issues faster. Now that they have identified the cause of the problem, Nyström claims that a fix is in the works, but will take a few days to implement:
“The good news is that we now have a very good picture of the main problems and how we need to address them. This requires a few days before it is fully implemented the way we need it to work. This means we will have a fully working queue number and login step. The number of login bounces we’ve had so far has been determined, and we know what we need to do to resolve this.
We completely understand the frustration of not being able to log into Myrland and we feel the same pain as you here.”
– Henrik Nyström, CEO and Founder of Star Vault, Mortal Online 2
On official Mortal Online 2 Discord, a new community manager named Robmo made the announcement to answer some of the questions and relieve the pressure of developers detailing an increase in direct messages related to ongoing problems that the game has.
Several questions were answered with the introduction of the new community manager, detailing what players can expect from the servers at this stage. There will be no server restarts, no patches, no server deletes, and no deleted characters at this time. The servers are currently not running at full capacity, and the problem Star Vault is experiencing has nothing to do with server capacity but with the loading and queuing system not working properly.
The problem mainly occurs when the player is trying to travel to Myrland from Haven, the starting location. As a temporary fix to bring players back to play, Star Vault intends to implement a “Return to Haven” feature so players can continue playing while issues with the Myrland queue are fixed. In addition to returning to paradise, Star Vault intends to add more features to Haven to attract players while the fixes are rolled out. There are no specifics on what kind of features will be added or when, just know that these changes are imminent.
Mortal Online 2 launched on January 25thorderand has since moved towards fix some bugs and crashes that many players have encountered. Hopefully, for players, Star Vault can handle them quickly, so that players can return to their world. Mortal Online 2.
https://www.mmorpg.com/news/mortal-online-2-apologizes-for-login-issues-states-servers-are-not-at-capacity-2000124218 Mortal Online 2 apologizes for login problems – State server is down