A study has shown that 70% of Britons are confused by car jargon and don’t know what horsepower means, a study has found.
In fact, almost a quarter have given up on buying a new or used car because they don’t understand the salesperson’s jargon.
The study of over 2,000 adults found that 54 per cent did not know what a PHEV – a plug-in hybrid electric vehicle – was, with 34 per cent feeling dispassionate when asked about anything other than a petrol or diesel engine.
Only 24% understand the term brake horsepower, while fuel injection confuses 21% of people.
Meanwhile, two out of 10 people don’t know what the salesperson means when they talk about checking the transmission.
Less than six in 10 adults say not understanding such phrases makes them less confident when buying a used car.
The research was done by CarStore, which created an online car glossary to help buyers make informed decisions and not be pressured.
Kim Costello, from Pendragon – the company behind the launch of CarStore – said: “We know that people can be intimidated by the process of buying and maintaining used cars.
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“There are a lot of terms that can confuse you – whether it is PCH, PHEV or even something as ubiquitous as electric vehicles – and we hope that this will allow people to understand the term. accurately about their cars and give them confidence when buying, selling or servicing their vehicle.
“This will give customers the flexibility to approach the process at their own pace, regardless of their experience level, and empower them with helpful, understandable and completely transparent advice.” .”
The study also found that 36% think ABS stands for automatic braking rather than precision anti-lock braking system.
While 1 in 10 thinks PCP stands for long-term car purchase intent, it really means buying a personal contract.
Meanwhile, 32% of adults admitted they pretended to understand the terminology used by car salesmen so as not to appear confusing.
Of these, 57% tried to get out of it but 23% were caught by the expert immediately.
It also emerged that 8 out of 10 of those polled own a car – with 17% buying their car within the last two years.
And more than 8 out of 10 people would happily consider buying a used car.
But 74% would take a friend who knows more about cars than they do to the garage to see the cars they’re considering buying.
Dad was the top choice for 25% of them, followed by brother (17%) and mother (12%).
https://www.thesun.ie/motors/8217591/most-drivers-baffled-by-car-jargon/ Most drivers are COMPLETED by car jargon and don’t know what horsepower means, study reveals