An angry driver claims his car was stolen from an NCP car park after staff allegedly let the thief out without checking ID.
Jamie Hoole parked his Ford Fiesta St in a multi-storey car park on Deane Road, Bolton last Thursday – believing his vehicle would be safe.
But after returning to the complex just over two hours later to collect his vehicle and pay for the session, he was shocked to find his pride and joy gone.
Jamie reported the case to Greater Manchester Police and NCP in the days that followed, but says he was kept in the dark about the case.
He told that Manchester evening news: “I returned to the parking lot and couldn’t find my car anywhere.
“But an NCP employee came by and they couldn’t find it either. At that point I realized it was gone.”
Jamie was first told by an NCP worker that the person who stole his car must have asked the intercom for help before exiting the building as drivers must pay before exiting.
It led Jamie to believe the staff “just let her out” without checking any sort of ID.
He said: “I couldn’t believe it. The prices that NCP charges are steep.
“The reason I go there is because it’s safer than outside, but then I’m told they probably just let them out with my car without checking anything or asking for ID.”
Jamie, who works as a technical manager in Darwen, Lancashire, said he was only contacted by police about the incident the next day.
It came as an online investigator claimed on Facebook he spotted the man’s Ford on a nearby street – only for it to be “shot down” when he arrived at the scene.
Jamie said he was finally informed that an officer was not assigned to the case until Monday – more than two days after the alleged theft.
And now the 33-year-old, whose girlfriend is pregnant with their first child, says the incident is starting to take a toll on his family after they were left without a car.
He added: “That put us in a difficult position. The baby is due next month, we want to buy a house, we don’t have a car and we also have to wait for a payout from the insurers now.”
After the crime was reported to the police, NCP says they reviewed the CCTV footage in cooperation with local authorities.
The company confirmed that the person who stole Jamie’s car did not use the intercom to exit the building, but instead “shadowed” another driver through the barrier close behind them.
A spokesman for NCP said: “We can confirm that we received an official police request for CCTV today and have therefore arranged a visit for the police to view this footage.
“We have already reviewed the footage in preparation for an official inquiry and can see that the vehicle exited the parking lot by hitting a white vehicle in front.
“The driver of this vehicle did not press a button or communicate with our intercoms. It is always worrying when an incident like this happens and we will do everything we can to help the police with their investigation.”
Anyone with information about the incident has been advised to contact Greater Manchester Police on 101 or to report it online on the police website using reference number 1873 dated 31 March 2022.
The Sun has contacted NCP for further comment.
https://www.thesun.ie/motors/8628034/driver-fury-car-stolen-from-ncp-park/ My car was stolen from an NCP park and the staff let the thief out… I’m furious