Nintendo shares advice for those struggling with Switch battery issues

Pretty easy really

Change OLED metroid
Image: Nintendo Life

In recent months, some Switch owners (particularly those with relatively new OLED models) have pointed out issues with their system’s battery. An example of the problem would be the battery draining quickly overnight when the console is in sleep mode or it may have less stamina than normal during gameplay.

Nintendo’s official customer service department has now shared a series of steps (in Japanese) that are rather simple but worth following if your battery unexpectedly dies. Below are the translated steps.

  • Go to “System Preferences”, “Sleep Mode” and set “Auto-Sleep (playback on console screen)” to “Never”.
  • In portable mode, leave the switch undocked and without AC power.
  • Start a game and leave it untouched, for example on a title screen.
  • Leave the Switch alone with the screen on.
  • Wait for the battery to run out (the screen goes black when the system shuts down).
  • When the battery dies, plug in your Switch to charge and leave it alone for at least 4 hours.

If you are using the latest model and to avoid possible OLED burn-in, we recommend following these steps if your battery level is already relatively low, i.e. not showing on a title screen to long before the battery runs out.

Discharging a battery completely before charging it is fairly common advice for discharging issues, but it’s certainly worth trying if you’re struggling with the issue.

[source, via] Nintendo shares advice for those struggling with Switch battery issues

Fry Electronics Team

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