PIP claimants face five-month wait for payment as application time frame increases

The average new claimant has to wait 22 weeks to get a yes or no decision on receiving a key benefit up to £152.15 a week and the time in limbo is increasing

Serious middle-aged Asian woman on the phone
A leading charity has eased the long wait

The wait time for new claimants to receive a decision on their Individual Independent Payment (PIP) claims is now more than five months, new figures show.

PIP benefits to help people with a long-term physical or mental health condition or disabilities . Support can be up to £152.15 a week.

But government figures released today for January show the average wait time for a yes or no decision on PIP requests is now 22 weeks.

A year ago, the waiting period was 19 weeks.

There are currently 2.9 million PIP claimants, with just over one in three (35%) receiving the highest payout.

In the three months to January 2022, there were 170,000 applications for new PIP claims.

About 130,000 people said they wanted to complain about the amount of PIP they received.

“It is unacceptable that people wait an average of five months to receive their Personal Independence Payment,” said Eve Byrne, advocacy director at Macmillan Cancer Support.

“This puts an extra strain on the shoulders of many people with cancer, who already have to contend with the devastating financial pressures of both the diagnosis and the rising cost of living.”

Byrne added, the delay caused “great anxiety” for people living with cancer, with some telling the charity they “cannot afford to live”.

The Department for Work and Pensions (DWP) handles PIP payments.

A DWP spokesperson said: “We support millions of people each year and our priority is for them to get the benefits they enjoy as soon as possible.

“Clearance times were reduced last quarter and we closely monitor the progress of pending cases, taking all possible steps to ensure claimants are assessed appropriately. the most effective.

“This includes the use of in-person, paper-based, phone and video appointments.”

Thousands of people with disabilities who are appealing PIP decisions are winning against the DWP, revealing major flaws in the assessment process.

Most of 80,000 PIP decisions overturned According to an initial review last year, The Mirror reported previously.

Meanwhile, separate data shows that the cost of these assessments has increased by 26% over the past two years, although the number of assessments conducted by the DWP has decreased by 23% over the same period.

The claimant wants arrive appeal the PIP decision based on reviews by two private companies – Capita and Atos – must first appeal through the department’s internal process, known as a forced review.

The proportion of these appeals that resulted in the decision being overturned rose from 46,580 out of 236,720 three years ago to 78,390 out of 182,880 last year, according to data obtained through freedom of information (FOI) legislation.

There is no target time frame for the DWP to complete the required review.

Some reviews take two weeks, while others take several months.

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Fry Electronics Team

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