P&O Ferries full list of cancellations this weekend and explanation of your refund rights

Full list of P&O Ferries cancellations this weekend as the ferry operator axed routes including Dover, Calais, Larne and Cairnyarn, with passengers being urged to find alternatives themselves

A view of a P&O Ferries ferry
P&O Ferries suspended service this weekend, telling customers to organize their own alternative journeys

P&O ferries suspended its services this weekend, telling customers they must find their own alternatives with other ferry operators.

The scandal-hit company has suspended services since March after laying off 800 employees, sparking fury after crew members were replaced with contract workers.

The latest disruption will come as a blow to Brits planning the Easter holidays as the operator’s Dover-Calais route is affected.

A statement shared on the company’s Twitter account confirmed that the suspension would begin today (April 8) and last until Sunday evening.

Log in Mirror’s travel newsletter for more updates and other holiday news.

Customers were advised to rebook directly with another operator before arriving at the port. P&O Ferries said it would issue a refund to all affected passengers, as well as the difference in cost between their original P&O ticket and their new booking with another operator.

In the first wave of cancellations, P&O Ferries had offered customers alternative routes for DFDS services.

For this weekend, however, DFDS has warned customers that there is “no availability for P&O customers” over the weekend and urged people not to travel to their port without a confirmed reservation.

Can I get my money back?

P&O Ferries have announced that they will issue a refund to all customers who were due to travel on the Dover Calais services and also pay the difference in cost between your original P&O Ferries booking and the cost of your new ticket with another operator.

Passengers can send their claims to help@poferries.com.

However, note that this only applies to customers traveling between Friday and Sunday.

P&O Ferries suspended operations this weekend



Corresponding ABTA : “If your ferry company expects your departure to be cancelled, the company should let you know as soon as possible. If this is on the day of travel you should be informed no later than 30 minutes after your scheduled departure time.”

The ferry operator should also offer either an alternative mode of transport or a refund for trips they have canceled.

Learn more at abta.com.

Which P&O Ferries routes are being cancelled?

All services between Dover and Calais have been suspended for travel from today (April 8) until 11.59pm Sunday. The ferry operator has asked passengers to rebook directly with another operator.

P&O Ferries has also announced that it will refund passengers for their tickets and then pay the difference in cost between your original P&O booking and your new booking with another operator.

Services between Cairnyarn and Larne are also currently suspended. Customers are encouraged to look for alternatives themselves.

There are a few departures for those looking to travel between Hull and Rotterdam, but also a number of cancellations – check with P&O Ferries directly for updates on your journey.

Services between Liverpool and Dublin are currently expected to depart on time.

Alternatives to P&O Ferries

Dover Calais

DFDS is one of your best bets for Dover-Calais routes, although it’s worth noting that the company has warned it has “no availability” for P&O customers, so don’t travel to the port unless you have a confirmed one Reservation.

Irish ferries also offers Dover-Calais routes Brittany Ferries offers a number of routes to France and Spain.

Liverpool Dublin , Hull Rotterdam and Cairnryan Larne

Although there are no direct alternatives, ferry companies such as Stena line and Irish ferries offer trips to some of these destinations. You can also find routes to alternative ports from which to travel to your final destination – but be prepared for additional travel time.

https://www.mirror.co.uk/travel/news/po-ferries-full-list-cancellations-26666008 P&O Ferries full list of cancellations this weekend and explanation of your refund rights

Fry Electronics Team

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