Reassurances must be given to the customers of the exiting banks

There are many ways to make a graceful exit, but neither Ulster bank still KBC seem familiar with them. A little more apprehension would have resulted in them avoiding battles rather than fighting them.

One million of their customers are now failing when trying to open new accounts. No doubt both banks will try to portray their departure less as a retreat than as a step in a different direction, but however they portray it, it was hardly a stellar exercise in customer service.

https://www.independent.ie/opinion/comment/departing-banks-customers-must-be-given-reassurances-41594602.html Reassurances must be given to the customers of the exiting banks

Fry Electronics Team

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