Ryanair has called on the Department for Transport to hold an emergency meeting over huge security delays at Dublin Airport which have resulted in some passengers missing flights in recent days.
The head of Dublin Airports Authority had to apologize to passengers this week, saying DAA was facing a “perfect storm” as staff shortages and passenger numbers were 30 per cent higher than forecast.
Dalton Philips apologized “unreservedly” for the delays passengers were experiencing recently, saying “this is not what passengers should expect from Dublin Airport”.
Mr Philips said the “pent-up demand” has resulted in 15,000 more travelers passing through the airport each day than industry experts expected.
However, it has emerged that Dublin Airport is offering security guards €14.14 an hour and can only guarantee 20 hours of work per week as it tries to hire another 300 staff to solve the staffing crisis that is causing long passenger delays has led.
Some backroom staff have been redeployed to deal with queues, while Dublin Airport has also suspended its fast track system.
This morning Ryanair said it and other airlines reiterated a call to the Department for Transport for an early meeting of the National Air Transport Facilitation Committee (Natfac) to urgently address the issue and said it will happen again this weekend and during Easter School would holidays.
Queues had eased over the week but the airport was packed again this morning ahead of the weekend.
“We are deeply disappointed that the Department for Transport, which is responsible for Dublin Airport, has turned down Irish airlines’ request to hold an urgent NATFAC meeting,” Ryanair said.
“Ryanair and other Dublin Airport customers can no longer endure weekends when thousands of customers endure 1 or 2 hour waits in queue causing many to miss their scheduled flights.
“The Department for Transport must take responsibility for helping the Dublin Airport Authority (DAA) resolve this short-term staffing issue.”
It was unacceptable that the department had rejected the request and urged Secretary Eamon Ryan to “take some responsibility for resolving this crisis and holding an emergency meeting of NATFAC immediately so the government can take emergency measures to avoid huge queues.” and long flight delays over the Easter holidays.”
Ryanair added: “There is a major short-term staffing problem at Dublin Airport and it is the Transport Secretary’s responsibility to intervene at a time of crisis like this by calling an urgent meeting of NATFAC to agree solutions to what we hope are these short term but unacceptable security queues at Dublin Airport.”
https://www.independent.ie/irish-news/ryanair-demands-transport-minister-intervene-over-dublin-airport-queues-as-airline-predicts-easter-holiday-chaos-41510346.html Ryanair is urging the Transport Secretary to intervene over Dublin Airport queues as the airline predicts Easter holiday chaos