Ryanair refuses boarding to a teenager despite his passport complying with new EU rules

Zak Schoneville’s passport was issued in March 2017 and has an expiry date of October 31, 2022, meaning it meets current European Union requirements of being less than 10 years old and having a validity of at least three months

Zak Schoneville, 15, and his family were due to travel to Tenerife on Monday May 2nd.
Zak Schoneville, 15, and his family were due to travel to Tenerife on Monday May 2nd

A teenager was denied boarding by Ryanair despite having five months left in his passport and complying with complex new Brexit travel rules.

Zak Schoneville, 15, and his family were due to travel to Tenerife on Monday May 2nd.

Parents Lisa and Neil and Zak’s sister Lily, 13, arrived at Glasgow Prestwick Airport at 4am ahead of the 6.10am flight.

But upon boarding they were told they were not going to fly.

The airline claimed Zak’s passport has expired – despite having five months left to run.

The travel document was issued in March 2017 and has an expiry date of October 31, 2022.

It meets current European Union requirements to be less than 10 years old and to be valid for at least three months on the passenger’s return date.







Zak Schoneville, 15, and his family were due to travel to Tenerife on Monday May 2nd
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Picture:

Getty)

The passport is valid for travel in Spain and all other EU countries until July 31 of this year.

But Ryanair told Zak it had already expired.

Mother Lisa Schoneville told The Independent: “He explained that this was due to Brexit and that passports are only valid for five or 10 years from the date of issue.

“We didn’t want to cause a scene at the check-in counter, so we left and sat down to investigate further.

“We could not find any information on this rule and could only find the information on the 10-year passport rule.”

This is the EU requirement that UK passports must be less than 10 years old on the date of travel to Europe.

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All children’s passports that are valid for a maximum of five years and nine months automatically meet this requirement.

Ms Schoneville said: “We have asked for links to websites on numerous occasions but we have never received physical proof.

“They told us they called Ryanair Immigration and advised them to decline our trip.

“We asked them to call again ahead of us so we could hear what they had to say. Ryanair Immigration confirmed we were not allowed to travel.”

Back home in Motherwell they called Ryanair again and were told Zak needed six months for his passport before he could travel to the EU and three months for his passport to travel back to the UK.

However, these requirements are incorrect.

On the validity of the passport, a statement said: “Ryanair complies with all European Commission travel regulations and passengers traveling between the EU and the UK after the end of the transition period must have a passport that is not valid for more than 10 years is.”

Last week, easyJet became the latest major UK airline to introduce correct European rules on passport validity.

The airline is now paying compensation to passengers who were wrongfully denied boarding.

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https://www.mirror.co.uk/money/ryanair-denies-boarding-teenager-despite-26866542 Ryanair refuses boarding to a teenager despite his passport complying with new EU rules

Fry Electronics Team

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