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Sky is raising phone prices for millions of customers starting this week – how it will affect you

Those on Universal Credit may be eligible for a social tariff instead, these are designed for vulnerable customers and are discounted to half price – find out more below

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Sky will increase telephone prices for customers on May 1, 2022

Millions of Sky home phone customers will see their bills soar from this week as an inflation-linked increase comes into effect.

The cost of a call with Sky Talk increased by 10% on May 1st, although the amount you pay now depends on your tariff and usage.

For example, Sky Pay As You Talk calls now cost 22p a minute instead of 20p.

International calls can be billed at different tariffs depending on the tariff.

However, if your schedule includes evenings and weekends off, for example, you will not be affected.

The tariffs for line rental, voicemail and call waiting remain the same.

If you can’t afford it, speak to Sky as they may be able to offer you a bespoke rate.

If you’re currently on a contract, you may incur fees for canceling your plan as a result of the increase.

Those on Universal Credit may be eligible for a social tariff instead, these are designed for vulnerable customers and are discounted to half price.

Ofcom has previously warned millions of these households could be missing out on £144 a year.

Special discounted broadband packages – sometimes known as “benefit plans” – are available to an estimated 4.2 million households receiving Universal Credit.

So far, however, only 55,000 households have taken advantage of these discounted fares – just 1.2% of those eligible.

That means more than 4.1 million beneficiaries are missing out on an average annual broadband savings of £144 each.

There are currently six broadband providers – BT, Community Fibre, G.Network, Hyperoptic, KCOM and Virgin Media O2 – offering at least one of these great deals. We’ve broken these down below.

Plans range from £10 to £20 per month for broadband speeds from 10Mbps to 67Mbps.

For example, a standard commercial broadband package will cost an unemployed person applying for Universal Credit an average of £27 a month – or 8.3% of their monthly disposable income.







Sky increased TV prices last month
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Picture:

Bloomberg via Getty Images)

A social tariff of £15 would almost halve their broadband costs and consume 4.6% of disposable income.

Sky’s latest increase follows an annual increase of £43 for TV and broadband customers last month.

As part of the increase, the average TV and broadband subscriber now pays an additional £3.60 per month.

Again, the amount by which your Sky bill changes depends on your plan and whether you’re on a contract.

The cost of Sky’s Signature TV package has increased by £1 a month to £27. The box office package went from £11 to £12 a month and BT Sport went up £1 to £28.

Broadband customers saw their bills rise by an average of £2.50, while Sky’s essential and super-fast internet packages rose to £27.50 and £30.50 a month respectively.

A Sky spokesman said: “We know that price increases are never welcome, so we strive to keep prices as low as possible while still delivering the content customers love, the flexibility to choose the right package, and our leading customer service.”

What social tariffs are there?

BT Home Essentials: £15 per month, 36Mbps, 700 minutes included.

Available to those with: Universal Credit, Earnings-Contingent Jobseeker’s Allowance, Earnings-Conditioned Employment Support Allowance, Retirement Loan Guarantee Credit.

BT Home Essentials 2: £20 a month, 67Mbps, unlimited minutes included.

Available to those with: Universal Credit, Earnings-Contingent Jobseeker’s Allowance, Earnings-Conditioned Employment Support Allowance, Retirement Loan Guarantee Credit.

Community Fibre: £10 per month, 10Mbps, no minutes included.

Available to people with: Universal Credit, Housing Benefit, and PIP recipients.

G.Network Essential Fiber Broadband: £15 per month, 50Mbps, no minutes included.

Available to those with: Universal Credit, Income Support, Pension Credits, Employment Support Allowance, and Income-based Jobseeker’s Allowance.

Hyperoptic Fair Fiber 50: £15 per month, 50Mbps, no minutes included.

Available to those with: Universal Credit, Housing Benefit, PIP, Income Support, Retirement Credits, Employment Support Allowance, and Income-Related Jobseeker’s Allowance.

Hyperoptic Fair Fiber 150, £25 per month, 150Mbps, no minutes included.

Available to those with: Universal Credit, Housing Benefit, PIP, Income Support, Retirement Credits, Employment Support Allowance, and Income-Related Jobseeker’s Allowance.

KCOM Full Fiber Flex: £19.99 per month, 30Mbps, includes 20 local calls and 60 minutes to 0845/0870, capped at £10 per month.

Available to those with: Universal Credit Zero Earnings, Housing Benefit, PIP, Income Support, Pension Credits, Employment Support Allowance, and Income-based Jobseeker’s Allowance.

Virgin Media Essential Broadband: £15 per month, 15Mbps speed, no minutes included.

Available to people with: Universal Credit only.

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https://www.mirror.co.uk/money/sky-hike-phone-prices-millions-26849281 Sky is raising phone prices for millions of customers starting this week - how it will affect you

Fry Electronics Team

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