Sky TV viewers are just noticing a secret menu that fixes a big problem

SAVVY Sky TV users are sharing a secret menu hack that may help fix connection issues.

The trick promises to help users never suffer behind a buffer again.

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A Sky Q mini box is part of the kit that Sky offers alongside the Sky Q main box.

It allows users to extend their sky view to other rooms in the house.

But one Sky Q Mini user said he “never” had a stable WiFi connection between the Mini and the main box – even though the main box was connected to their router.

“I keep getting the ‘connection problems’ warning on the minis, so to fix it I have to unplug the minis and wait a few seconds before plugging them back in and waiting for them to charge again,” she wrote in a forum.

“I’m at the point now where I’m in the process of running network cables to the minis to hopefully fix the issues once and for all.”

A tech expert advised the confused user to access the hidden Q-Box menu.

But first, users need to connect their boxes to the ethernet, and then turn off all Q-Box WiFis.

“Start with the main Q-Box and do a network reset with the ethernet attached first,” they explained.

Network Reset is located in the Q-Box home > settings > Put up > network.

Then highlight status and select Reset to default On the right side.

Choose the option to connect to a non-Sky router with a wired connection or a Sky router if the user is using Sky Broadband.

“Don’t do WPS and just wait for the box to connect,” they added.

“It may take a few minutes. If no connection is established, there is a problem with the Ethernet connection.

“Once connected, go into the Q-Box’s hidden menu and turn off WiFi.”

Then it’s time for the magic menu.

Access is via the remote control by clicking home > settings > and press 0 0 1 > Choose.

Next, go to Network to turn off both WiFi bands.

The expert explained: “Repeat the network reset on any minis in the mini home menu with ethernet connected.

“Don’t do WPS and just wait for it to connect.

“Once connected, go into the hidden mini-menu (same procedure as above) and turn off both WiFi bands. Confirm before exiting.”

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