Storm Eunice cuts power: Refund benefits if power outage explained

Cyclone Eunice hit Porthcawl lighthouse in South Wales.
Cyclone Eunice hits Porthcawl lighthouse in South Wales

Storm Eunice arrived in the UK, bringing winds of up to 90mph and cutting power to thousands of homes across the country.

Approximately 2,000 properties are reported as no power in Devon and Cornwall this morning.

But if you’re experiencing a power outage due to a storm, you may be able to get a refund.

Whether you’re eligible for any form of compensation largely depends on how long you’ve been without power. We explain how it works.

Experts say it could be the worst storm in 30 years, with two red “danger to life” weather warnings was granted by Met Office.

Snow fell overnight in Stanley, County Durham ahead of Hurricane Eunice


Craig Connor / ChronicleLive)

Red weather warning applies to parts of south-west England, London and south-east England, east of England and much of Wales.

It comes after more than 14,000 people lost power in North East England, Cumbria, North Yorkshire and Lancashire on Wednesday due to Cyclone Dudley.

Will I be compensated after Typhoon Eunice?

Cyclone Eunice is expected to rage across the UK for much of today (February 17).

If you lose power in your home due to an incident weatherYour power provider usually has 24 hours to restore your connection.

However, in the event of a major storm, this period can be increased to 48 hours as energy companies have more time to repair any damage.

Based on What?the difference is determined by how many outages are reported in 24 hours.

Energy regulator Ofgem says a storm is defined as “severe” if it causes more than 12 times the average daily number of failures.

Did you lose power due to Typhoon Eunice? Let us know:

If you are compensated you will receive £70, and another £70 will be paid for each additional period of 12 hours during which the supply is not restored.

This compensation is limited to a maximum of £700.

According to Advice for citizens.

But if your name is not on this register and you think you might be entitled, contact your local electricity distributor.

You can find your local distributor on Energy Network Association website.

This will need to be done within three months of the supply being restored.

An ENA spokesperson said: “Customer support and reconnection is our absolute priority, and our customer teams are working around the clock to contact customers and keep them up to date. for them.

“We are also working with other utilities, local authorities, emergency services and the British Red Cross to support this effort.”

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Fry Electronics Team

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