Particularly bad news for those trying to reach Inbox Zero, Substack had an issue today, sending out some of the platform’s newsletters for the second time. edge Associate Editor Casey Newton written down it mailed a second copy of the free edition to him platformer Newsletter (to which you can subscribe here), and some of us have seen extra copies for some of the emails we subscribe to in our inboxes.
Substack co-founder Hamish McKenzie tells The edge it was a “one time mistake”.
Looks like Substack just resent this week’s free issue @Platformer mail to you all. Not sure what happened – I also get a lot of notifications for older posts from other substacks.
— Casey Newton (@CaseyNewton) April 8, 2022
It’s unclear how many emails were mistakenly duplicated, but the company has explained things in a bit more detail in a tweet, which said, “A recent update has triggered duplicate emails for a subset of authors’ email lists. We apologize for the inconvenience caused to you and your readers. It’s our turn and we’ll make sure it doesn’t happen again.”
Of course, in case you just missed the last issue of The kicks you carry In your crowded, never-to-zero inbox, a second copy is more of a helpful reminder than an annoying extra message. And if you’re having trouble either missing a subscription newsletter or getting one copy too many, it’s still in beta RSS reader or apartment (iOS only right now there is one waiting list for Android users) may provide some alternative options.
https://www.theverge.com/2022/4/8/23017190/substack-bug-duplicate-email-newsletter-subscription Substack accidentally sent duplicate emails for some of its newsletters