Subway unveils creepy AI sandwich fridge that eavesdrops and records users

SUBWAY has introduced a smart AI fridge that serves sandwiches to go – and also records customers’ conversations.

Fast-food franchise Subway has launched its first AI-powered refrigerator on the University of California San Diego campus.

Subway has introduced a smart AI fridge that serves sandwiches to go

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Subway has introduced a smart AI fridge that serves sandwiches to goPhoto credit: Getty

The smart fridge has weight-sensitive shelves that tell the fridge what to charge you for.

It is also equipped with a UV-C light that cleans the machine after each use.

Perhaps most notably, the fridge is powered by an artificial intelligence program running speech-recognition software.

That means the fridge listens and records what customers say when they use it.

Guests can also speak directly to the smart fridge and ask about the products inside, via a press release that came out yesterday.

However, the concept fridge has been criticized by experts who believe it may violate users’ privacy.

“We don’t know exactly when or if the mic turns off or on,” writes Kevin Hurler for gizmodo.

Hurler added that we also don’t know what Subway is doing with the footage they may be collecting.

The Sun has reached out to Subway for comment but has not heard back at the time of publication.

In the press release, Subway said the refrigerator was well received by college students.

“Subway Grab & Go has quickly gained prominence as consumers are drawn to freshly made daily sandwiches from a brand they know and love, versus competing items that rely on a 14-day minimum shelf life,” said Karla Martinez, director of innovation at non-traditional development in the press release.

“As Subway continues to expand its off-premises concepts, guests can expect to find Subway Grab & Go and smart refrigerators in more convenient everyday locations like airports, college campuses and hospitals.”

The race into the future

Subway isn’t the first fast food restaurant to venture into the world of technology and AI.

Restaurants like Chipotle, Wing Zone, Denny’s and White Castle have already started investing in this space.

In fact, robots have taken over the role of servers at two Denny’s in Pennsylvania.

Earlier this year, a robot that can learn recipes was unveiled at the Consumer Electronics Show in Las Vegas, per food management.

Using sensors attached to kitchen utensils, the bot could also recreate the recipes it has learned in restaurants.

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It takes AI bots just 48 hours to learn how to cook the food and can then easily reproduce the dish, the outlet noted.

Meanwhile, fast-food giant McDonald’s announced earlier this year that it’s headed for the Metaverse — or a VR social platform.

https://www.thesun.ie/tech/news-tech/9814684/subway-creepy-ai-sandwich-fridge-records-users/ Subway unveils creepy AI sandwich fridge that eavesdrops and records users

Fry Electronics Team

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