Restaurant owner Sammy Davies says she was targeted by a clever scammer who accessed her business banking details and stole her profits, leaving her worried about paying salary for its employees.
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Sammy Davies, who runs Sammy’s Milkshake Wonders in Wrexham, Wales, said she was “completely devastated” after falling victim to a suspected scam.
Restaurant Owners told Daily Post that a convincing “hacker” gained her trust before logging into her account and changing the bank details of her business so he could pocket her profits.
Sammy, who contacted Just Eat a week ago due to an error in her ordering machine, said she had “no reason” to suspect that the call she received on Monday afternoon was not genuine. corpse.
She claimed the scammer knew all of her account details, including her login and password, which led her to believe the call was legitimate.
“I’ve been calling back and forth all week trying to figure out how to fix the problem with my machine, so when he called me, I didn’t think about it,” she said.
“He knows my login details, my password, my phone number; he knows that I am waiting for this new machine to arrive.
“So I obviously believed it because he already knew all my information.”
But Sammy says the alarm started ringing when she didn’t get her weekly payment that weekend.
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“When it came Friday, when I was supposed to get paid, I switched to my account,” she said.
“There was nothing there, so then I started thinking what’s going on?
“That’s when I started to panic, that’s when I first thought something was wrong.”
Sammy said she called Just Eat three times and each time she was assured that the money would be deposited into her account shortly.
It wasn’t until Friday afternoon that her worst fears were confirmed – Sammy claims, a Just Eat employee told her her bank details had been changed and her week’s profits were gone. paid to a stranger’s account.
She said: “When I called back the fourth time that day, the lady said straight up ‘I’m so sorry, I don’t know why no one realized this sooner – you’ve been a victim of a scam. Island. “
“She said that, I was both shocked and worried about what I would do, without this money, I couldn’t pay the staff, if I couldn’t open it, I would lose everything.
“I just felt like someone came in and stole me, I just didn’t feel safe.”
Sammy said it took Just Eat staff a few days to realize her account details had been changed, and by the time they did, it was too late.
She said: “He changed them on Monday and it took until Friday and I called several times a day for someone to notice.
“I’ve been on the phone and panicking all day and it’s there right in front of them.
“The woman on the phone even told me if it had been detected at nine in the morning it could have been stopped.
“How did the big company around the world not find out about this?”
After posting her story on social media, Sammy said locals rallied to support her.
In a remarkable gesture, a man from local food delivery service Wrexham Eats gave Sammy £300 to help her pay her staff.
She said: “One of the first things that came to my mind when I heard the money had run out was ‘How am I going to pay my employees?’
“My staff had separate bill for payment and families to support and they can’t help but take their money.
“After I posted a post FacebookI got a text from someone from Wrexham Eats saying he sent me £300 to pay my staff and I honestly couldn’t believe it. ”
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The business owner claims she hasn’t received any contact from Just Eat since she was told she had been the victim of a scam.
“When I spoke to them on Friday, they said someone would call me back, but I haven’t heard back yet.
“It feels like we’ve just been ruined, if I’m telling the truth.”
A Just Eat spokesperson told the Daily Post: “We take the protection of restaurant accounts on the Just Eat platform very seriously and we are currently investigating what happened in this restaurant’s case. .
“We constantly review our security measures and always advise our restaurant partners to be vigilant about their online security and recommend that they use unique passwords for various online platforms. “
https://www.mirror.co.uk/money/takeaway-boss-loses-1000-justeat-26289534 Takeaway boss loses £1,000 in JustEat scam after scammer hacks her bank details