The supermarket giant, which offers cardholders discounts on dozens of items, has come under fire for charging some people double for not participating in the scheme
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Tesco shoppers have criticized the grocer’s Clubcard pricing initiative after finding customers are paying twice for some items outside the scheme.
The supermarket giant, which offers cardholders discounts on dozens of items, has come under fire for charging some people significantly more for not being loyalty cardholders.
Taking to Twitter, a shopper said it was “horrible” that Tesco was charging £16 for an item with a Clubcard and £40 without a Clubcard.
@virtual_ambvxr said: “That’s awful… if you can sell it for £16 then sell it for £16. The club cards are literally free, so what’s the point?
“You don’t win anything with club cards. £40 is absolutely ridiculous. Seeing these crazy prices at Tesco more and more often is really shocking!”
Meanwhile, an image also posted by a shopper on Twitter appears to show Tesco charging £2.90 for Nescafe Azera coffee with a club card and £6 without it.
“Tesco said, ‘What cost of living crisis?'” @catekitchen posted. JJM_1994 replied: “Tesco Clubcards are likely to skew real (much higher) inflation statistics.”
Meanwhile @andy88jones said: “Tesco has basically evolved into a technology company; they now enforce club cards to get your purchase dates. Crate of Bud Light £16 or £9 with a club card. Sneaky sneaky.”
A Tesco spokesman replied: “Through Clubcard pricing, we are giving more than 20 million customers access to thousands of exclusive deals on everything from everyday staples like fruit and veg to goodies like prosecco and ice cream.
“Signing up is easy and free, and customers can register on the Tesco Grocery & Clubcard app, website or in-store to start saving straight away.”
Chris Ison/PA Wire)
The chain this week announced plans to scale up wrapping paper coupons as part of a reform of its popular loyalty club.
From May, automated statements and vouchers will no longer arrive through mailboxes unless the customer specifically requests physical vouchers.
Instead, all points earned are converted via email into vouchers with a barcode that consumers can scan at checkout in stores.
Tesco told us it will be making the change for those who regularly shop online and that those users will receive an email letting them know about the reorganization. Not all customers are affected.
Earlier this month, Tesco reported that annual profit more than tripled to £2.03 billion.
But Tesco chief executive Ken Murphy warned that retail operating profits are expected to fall to between £2.4 billion and £2.6 billion this year as inflation rises.
The group said it expects its own costs to rise and plans to invest in pricing to stay competitive amid skyrocketing food inflation.
“The external environment has clearly become more challenging in recent months,” Murphy said.
“In the face of a challenging environment for our customers and squeezed household budgets, we are focused on keeping weekly grocery shopping costs under control – by working closely with our suppliers and doing everything we can to reduce our own costs.”
https://www.mirror.co.uk/money/tesco-shoppers-slam-crazy-clubcard-26824608 Tesco shoppers are slamming 'crazy' club card prices making some shoppers pay twice