The four biggest complaints about electric cars from charging to rising costs have been uncovered
DRIVERS have revealed their four biggest complaints about electric cars, from charging difficulties to rising costs.
Electric vehicles (EVs) are certainly the future as new petrol and diesel cars are phased out by 2030, but owners have some common complaints about them.
The first problem motorists have addressed is the fear of being stuck on the side of the road with a dead battery.
There are 35,000 electric charging points in the UK, which is more than people might realize, but they’re still a lot less available than petrol.
Depending on your route, the charging points can be quite far apart, so in the event of a breakdown you may have to rely on your roadside assistance.
This affects your insurance premiums as most EV models cannot be towed, meaning they require specialized and often more expensive coverage.
There’s also no law that covers compensation if you’re left out of pocket by a broken charging station, making it a major fear among electric vehicle owners.
Another topic related to charging is the competition for charging points.
It only takes a few minutes to fill up a conventional car, but it takes anywhere from 30 minutes to 12 hours to fully charge an electric car.
While the longer wait times for home chargers typically apply, a 30-minute stop at a public charging station can mean low availability when multiple people are charging at the same time.
The government has announced there will be 300,000 charging points by 2030, but queues may remain until then.
A home charger is a possible solution, but it takes longer to install and can cost around £400, on top of the extra energy consumption in the midst of one cost of living Crisis.
The third problem drivers have is that their EV is too expensive to run, especially with the recent surge energy bills.
The fact that many are bought on credit can also mean that hidden costs are disguised and the car ends up being more expensive than you might have thought when you bought it.
Finally, owners complain of glitches in both their vehicle’s digital functions and its battery.
The fact that electric vehicles rely more on electrical power could make them more susceptible to electrical problems.
Luckily, customers are protected by the Consumer Rights Act, which obliges whoever sold you the car to keep it safe and in satisfactory condition.
Within the first six months from the date of purchase, the dealer must ensure that the car is as it should be.
In addition, you can still complain, but you may have to prove that the problems are not due to normal wear and tear.
If you feel that your complaint has not been adequately resolved, you can contact the Motor Ombudsman.
https://www.thesun.ie/motors/10120450/biggest-electric-car-complaints/ The four biggest complaints about electric cars from charging to rising costs have been uncovered