After months of what seems to have been filled with back-to-back hot-button topics within the Lost Ark community, one of the community managers has posted a lengthy post on the official forums, urging the community to be more civil when it comes to this to give their feedback on the game.
It’s worth noting that this comes right after a recent update that brought the Glaivier, as well as a new region for players to explore, but that came with its own issues such as a free Express Pass, as well as ongoing problems with bots, among other ongoing issues.
This has all led to an environment on the official forums, as well as other popular hubs for the game, including the subreddit, that is filled with sour opinions towards the community managers working on the game. Right at the beginning of the post, community moderator Shadow_Fox writes: “CMs are people. We have human feelings. We also have human schedules. Most of us are Mon-Fri 9-5 PT. Some of us, like me, are out on weekends and nights. We take sick days. And vacation. We have on and off days.
“We share what information we’re allowed to share (as with any business-CM relationship) and if we don’t, it’s not of any deeper meaning or big secret, we just don’t have that information at this point. YES, we make mistakes. YES, things are changing. It’s not a personal vendetta against the players.”
The post goes on to explain that the team continues to learn and adapt to current issues and that player complaints will not be ignored. They also take pains to describe the community manager’s role as “a bridge between community and brands,” before asking users not to direct their hatred or frustration toward those in that position.
“I’m not asking for a high five, just… Please be kind if you can. Please.” To the CMs, to each other. It makes collecting feedback much more enjoyable AND your feedback doesn’t matter anymore if you’re mean with it. Promise.”
Whether those unhappy with the state of Lost Ark at the moment will heed this appeal remains to be seen. Obviously, launching anger across the Internet at those not involved in the problems that caused that frustration in the first place is misguided. There’s no point in shooting the messengers! We hope that the situation will improve over time as work on the MMO continues.
For more Lost Ark content, be sure to check out our guide on how to get the Lost Ark Unicorn Mount Twitch Drop, as well as our Lost Ark best class rankings.
https://www.vg247.com/lost-ark-community-manager-asks-for-respectful-conduct The Lost Ark Community Manager is asking for courtesy following ongoing community backlash