The Theranos Trial: Former Safeway CEO Testifies Over Failed Partnership


SAN JOSE, Calif.—Safeway Inc.’s former high govt testified Wednesday that the grocery-story chain relied on Theranos Inc. founder

Elizabeth Holmes’s

guarantees when it determined to take a position over $350 million in a partnership with the blood-testing firm.

The connection between Ms. Holmes and Safeway’s then-chief govt,

Steven Burd,

began with a shared imaginative and prescient of creating healthcare extra accessible, nevertheless it soured as Mr. Burd confronted the top of his profession with nothing to point out from the costly pursuit of putting in Theranos clinics in a whole lot of shops.

In his testimony, Mr. Burd mentioned his enthusiasm on the prospect of bringing extra clients and income to his thin-margin grocery store firm. However it was greater than a numbers deal; Mr. Burd talked about how impressed he was with Ms. Holmes, a younger first-time entrepreneur with an admirable imaginative and prescient.

“She was clearly charismatic,” Mr. Burd stated. “When she introduced to our board, when she was speaking, she owned the room,” he stated, evaluating her to U.S. presidents he’d met.

That admiration light. Within the years that adopted their assembly in 2010, the anticipated launch date of the Theranos partnership stored getting pushed again, and Mr. Burd’s endurance started to expire, in response to emails within the courtroom report.

“I really feel like a jogger working in place ready for the cease mild to show inexperienced,” Mr. Burd wrote to Ms. Holmes in November 2012.

The testimony from Mr. Burd would possibly assist prosecutors build their case that Ms. Holmes lied to investors about what Theranos was able to conducting. Safeway invested $30 million for convertible notes that will convert to Theranos fairness. Retail agreements such as the one with the grocery chain underpinned the strong income forecasts Theranos gave to traders, however by no means delivered on.

Throughout Mr. Burd’s 20 years on the helm of the California-based grocery chain, he pushed initiatives to enhance the well being of workers and clients. He created a healthcare firm inside Safeway, and commenced providing vaccinations at retailer pharmacies.

Theranos’s promise of a small machine that would check for a variety of well being circumstances with a couple of drops of blood from a finger prick match his imaginative and prescient, and Mr. Burd signed a contract with the corporate in September 2010, after six months of discussions.

In his testimony, Mr. Burd stated the grocery store believed that pharmacy gross sales might as a lot as double with the brand new Theranos clinics. He envisioned consumers arriving on the grocery retailer, getting a finger-prick check and by the point they completed selecting up their groceries for the week, their outcomes could be prepared on the pharmacy.

Mr. Burd wished an unique partnership with Theranos, a lot as he had labored out with some produce distributors; for a time, Safeway was the one grocer to supply a sure sort of watermelon, he stated.

Safeway’s identify was on the skin of the constructing, so its model could be tied to Theranos, he testified, and he wished to be prudent.

Ms. Holmes ready displays in 2010 for Safeway executives and board members that included claims that Theranos’s blood checks had been carried out with a finger-stick check, outcomes had been prepared in 20 minutes, checks had been cheaper than competing labs, checks might be executed on saliva, urine and blood—and that the corporate was cash-flow impartial.

“They had been able to go,” Mr. Burd stated.

With the trial of Theranos founder and former CEO Elizabeth Holmes underway, WSJ appears again on the scandal’s greatest milestones and speaks with authorized reporter Sara Randazzo about what we are able to anticipate to see within the fraud trial. Photograph Illustration: Adele Morgan/WSJ

In keeping with witness testimony over the previous month of trial, none of that was true. A lot of Theranos’s blood checks had been carried out with the standard needle-in-the-arm draw, check outcomes usually took two or three days due to persistent errors, and the corporate had substantial losses.

The connection between Safeway and Theranos fizzled after The Wall Avenue Journal reported in 2015 that Theranos’s proprietary blood-testing expertise was unreliable and the corporate usually used off-the-shelf blood analyzers.

A spokeswoman for Safeway stated the Theranos partnership predates the grocery chain’s 2015 merger with


Cos. and that the corporate is now underneath new management.

An early part of the Safeway partnership concerned Theranos testing Safeway employees’ blood from a clinic at their headquarters, the Journal reported in 2015. The blood was being collected largely by venous attracts, not finger sticks, and outcomes took as many as 5 days to return again, courtroom data present.

“I’m genuinely involved that Safeway’s lab status will get worse by the day,” Mr. Burd wote to Ms. Holmes in September 2012 in an e mail included in courtroom filings. “The earlier we are able to get to ‘finger stick’ the higher we will likely be.”

Ms. Holmes responded to say it wasn’t serving to that Safeway workers had been telling sufferers outcomes might come again in lower than 24 hours with out consulting Theranos first.

By the following month, Mr. Burd stated in an e mail that he had employed a couple of dozen phlebotomists and screened 181 extra, in preparation of a wider launch. However by November 2012, no launch date was in sight.

“As I’m certain , I’m not simply discouraged,” he wrote to Ms. Holmes on Nov. 12, 2012. “Actually, I can solely recall having been discouraged as soon as within the final 62 years. That stated, I get near my second occasion.”

He wrote that there have been 29 duties they wanted to perform however the obstacles of their approach weren’t clear to him, including that, “I feel all of that is compounded by the truth that I personally have a lot in danger.”

Because the calendar rolled to 2013, Mr. Burd advised Ms. Holmes that Safeway had invested $367 million and constructed 963 amenities in its shops, at a value of fifty,000 man-hours. “I don’t like losing time. This doesn’t really feel like a partnership,” Mr. Burd wrote in an e mail in January 2013 laying out a number of points on his thoughts, together with a Theranos rebranding he wasn’t knowledgeable about forward of time.

“I imagine in you. I imagine in your organization. And I share your imaginative and prescient. I would like a lot that can assist you change the world,” he wrote. “We’re so good collectively after we collaborate. However I’ve by no means been extra annoyed.”

That February, Ms. Holmes despatched Safeway an bill for $25 million she stated was payable underneath their contract.

By the point Mr. Burd retired in Could 2013, no Theranos testing providers had been launched in Safeway shops, and none ever could be.

Theranos and the Elizabeth Holmes Trial

Write to Heather Somerville at and Sara Randazzo at

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